Maddie's Motor Sports - Farmington

Reviews

• BB

  Brian B

  Sep 11, 2025
  1.0
  So, this was my first and likely last experience having my triumph serviced at Maddie's. It started off with an in person service request for an oil change and new tires. All my information was taken and a date was set for two weeks out. Of course it was downpouring the day of my appointment but I still road in because I didn't want to reschedule and have to wait a couple more weeks. After my long wet ride I arrive to find my name was never added and there was no service scheduled. Thankfully I remembered the individual I worked with to set up the appointment and they were able to squeeze me in, or so I thought. It should be done by end of day I was told. Yeah no, sorry. Not only was my service not scheduled, my tires were never ordered. It should only be a couple of days I was told on the call, latest by Tuesday. Tuesday comes and goes, then Wednesday. I call and I'm told it should be ready on Thursday... Thursday afternoon I call and I'm told they will drop it off to me Friday morning. It finally gets dropped off Friday morning and the guy says, we cleaned it up for you but we didn't cover it on the trailer and I hit some rain, sorry it's dirty again. Excellent! I wasn't even going to leave a review because these things happen. Maybe it was an off week. Then today I come out to a small puddle of oil under the oil filter. It's been a couple weeks since I rode but I haven't had any leaks before so I get under the bike and the filter is not even remotely hand tightened. I was able to easily rotate it each way. If it has come off fully or even enough to coat my back tire I would have been toast. Overall, this experience was subpar. From scheduling failures to incomplete communication and a critical lapse in workmanship, the level of service did not meet expectations. I know I will be taking my business elsewhere even if it means riding out to Triumph of Buffalo.
• JS

  Jayce Skellz

  Aug 12, 2025
  5.0
  Not even an hour after buying this I had to leave a review, I had just purchased a 2014 Honda NC700X, and worked with Andrew who was a super straight up guy, and easy to talk to, I had an awsome buying experience, and they made my first time experience of buying a motorcycle an awsome one.
• GS

  Greg S

  Jul 26, 2025
  5.0
  Driving through and stopped by this dealership. The staff were absolutely amazing and so helpful. Shout out to Alan, Chad, Andrew and Nina for making us feel like part of the family. Wonderful selection of bikes and apparel. We are recent Harley Davidson converts to the Indian world and they really made us feel welcome. Highly recommend this dealership!
• ZK

  Zachary Koch

  Jul 18, 2025
  5.0
  Jason provided excellent, knowledgeable, and flexible service. I am having work done on my Bonneville and I made a mistake by bringing in an incorrect tire. Jason gave me multiple options that were so helpful and understanding. Thanks!
• PA

  Pat Arsenault

  Jul 15, 2025
  5.0
  We traded our motorcycle in on a new side x side last week. Spoke directly with Andrew, sales manager. He let us take our time and offered advice, and when we settled on a machine, he gave us a good price on our trade, as well as incentives, a rebate, discount on new machine. Alan, the finance manager, was also good to work with, carefully explaining everything. Overall, a great experience!