Lumos Honda

4.8
340 reviews

About

Honda Dealer
Lumos Honda in Odessa, TX, is dedicated to delivering a standout automotive experience for West Texas drivers seeking quality, reliability and outstanding customer care. We offer a wide selection of new Honda models and carefully inspected pre-owned vehicles to suit every budget and lifestyle. Our experienced team takes pride in guiding customers through a transparent and friendly sales process, ensuring every guest finds their perfect ride. With professional Honda service support, flexible auto financing options and a commitment to the community of Odessa, Lumos Honda stands as a trusted source for all your automotive needs. Discover how We Make Magic Happen at our local Honda dealership today!

Details

  • Onsite servicesAvailable

Location

Lumos Honda
5301 John Ben Shepperd Pkwy, Odessa, TX
79762, United States

Hours

Reviews

4.8
340 reviews
5 stars
315
4 stars
4
3 stars
1
2 stars
1
1 star
19

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Octavio, Rako, and Abraham.

Sales Experience

Numerous reviews highlighted positive experiences during the car buying process, noting that the sales team was attentive, not pushy, and worked to meet customer needs.

Service Department Issues

Some customers reported dissatisfaction with the service department, citing delays and poor communication regarding vehicle repairs and parts availability.

Mixed Reviews

While many had great experiences, a few customers expressed frustration with management and service quality, indicating inconsistency in customer care.

Bilingual Support

Several reviews noted the availability of bilingual staff, enhancing the customer experience for non-English speakers.
  • RS
    Roberto Silvera
    1 day ago
    5.0
    Muy buenas referencias un excelente lugar donde puedas encontrar un hermoso auto y muy buen trato gracias👏🏻👏🏻👏🏻
  • YY
    Yankee
    Nov 7, 2025
    1.0
    The salesman called me and said that he had good news and that I was approved and when I get there, he tells me he’s still waiting on the bank and then he tells me I would be approved if I had $5000 down. This is very unethical.. I understand people are trying to make money but lying to customers is not a good way to go about it.
  • NC
    Norby0602 Carrasco
    Nov 5, 2025
    5.0
    Mr Tran at Lumos Honda Service Center very helpful & constructively. Polite and very professional. Highly recommended this business.
  • YR
    Yisel Rodriguez
    Oct 27, 2025
    5.0
    I just want to take the time to thank Abraham and Octavio for the service they provided us, i am very happy with my new 2026 Honda HRV.!! Thankyou Lumos honda !
  • BG
    Briana Gonzales
    Oct 18, 2025
    5.0
    I want to take a few minutes to RAVE about Lumos Honda, especially our sales representative, Octavio “JR”. Octavio made our experience personal, he was relatable, honest and thorough. Octavio took extra steps to make us feel special and not just like another sale, like I said, he made it personal.He also met our budget. I can’t say enough great things about our experience.You definitely need him for your next vehicle purchase.