Customer Service
Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Octavio, Rako, and Abraham.
Sales Experience
Numerous reviews highlighted positive experiences during the car buying process, noting that the sales team was attentive, not pushy, and worked to meet customer needs.
Service Department Issues
Some customers reported dissatisfaction with the service department, citing delays and poor communication regarding vehicle repairs and parts availability.
Mixed Reviews
While many had great experiences, a few customers expressed frustration with management and service quality, indicating inconsistency in customer care.
Bilingual Support
Several reviews noted the availability of bilingual staff, enhancing the customer experience for non-English speakers.