Business Details
About
Apartment Rental AgencyApartment Building
Experience contemporary living at Lumen Apartments in Hampton, VA, where luxury and comfort shine. Choose from stylish 1-, 2-, and 3-bedroom floor plans featuring open layouts, gourmet kitchens, and private patios or balconies. Enjoy exceptional amenities including a resort-style pool, modern fitness center, clubhouse, business lounge, and dog park. Ideally located near Langley Air Force Base, shopping, dining, and I-64, Lumen offers unmatched convenience and connectivity. Discover the perfect blend of modern design and coastal charm at Lumen—Hampton’s premier luxury apartments. Schedule your tour today and live the Lumen life!
Location
Hours
Reviews
4.6
351 reviews
5 stars
300
4 stars
17
3 stars2
2 stars
7
1 star
25
What are people saying?
AI-generated from customer reviews
Maintenance Quality
David Smith, the maintenance technician, received consistent praise for his promptness, professionalism, and effectiveness in resolving issues quickly.
Customer Service
The staff, including leasing agents like Seeson and Amir, were noted for their friendliness, helpfulness, and attentiveness to residents' needs.
Community Atmosphere
Residents appreciate the clean, well-maintained environment and the sense of community fostered by staff and organized events.
Response Time
Maintenance requests are addressed swiftly, often within an hour, leading to high satisfaction among residents.
Noise Concerns
Some residents reported issues with noise from neighbors and outside, indicating that sound insulation could be improved.
- LLLeah Lim1 day ago5.0David was very professional when changing my smoke detectors.
- ZPZerlina Price-Ali6 days ago5.0I’m a new resident and David, the maintenance man, is awesome! He’s been to my apartment twice and both times, he was super nice and very helpful! The first time was when I first moved in, he went above and beyond and cleaned my washer and dryer because it hadn’t been prior to me moving in. This morning, he checked my washer and fixed my dryer that was driving me crazy! Thank you so much David!
- DDDejaNov 3, 20255.0Hunter and David are amazing !! 10/10 they were super quick and the communication was very good!
- KCKaelyn CovingtonOct 23, 20255.0David is absolutely amazing! Whatever y’all are paying him is NOT enough. Always incredibly helpful, kind and willing to go above and beyond.
- PBPamela BirdsongOct 14, 20255.0What can I say, Lumen customer service and patience exceeded my expectations. They helped me ensure all would go well. I highly recommend Lumen to others ! Thank you Mr Amyre and Ms Season , they were so professional and I was very impressed!!