Lumber Liquidators

Reviews

• JM

  James Merritt

  May 18, 2025
  3.0
  Well-informed staff with a large selection of products.
• RB

  Rj Edwards (BigDog3759)

  May 2, 2025
  1.0
  Lumber Liquidators of Little Rock is the worst company to ever install your floors. I want to be frank and upfront about this place. If I could give them a negative -10, I would. If you're BLACK, BROWN, BLUE, or ANYTHING OTHER THAN A WHITE MAN/ WOMAN, RUN FROM THIS PLACE!!! WHY DO I SAY THIS ? I have white friends who recommended this place to install floors. They said that after paying in full (yes, you must pay in full before they install), they were at their house within a week (7-8 days), and they now enjoy their nice, newly installed floors. So, my wife and I decided to go with them. After 3 weeks, as of today, I'm still waiting. Mind you, I was told by Larry (the manager) that the floors were already in their warehouse and should be installed quickly. Again, after 3 weeks, I'm still waiting. You must sign a contract before they start, so after you sign it, you are basically waiting on them, and if you decide you want someone else, that's 30% of your money gone. Let me be honest: I'm not saying they are a racist company; I have no evidence beyond what I just provided, but I am saying if you're white, your floors will be installed within a week, if not 10 days. They will give you the excuse that the floors must go through an acclimation period, which is why it takes so long. But they forget that if I'm paying $5K to get floors installed, I must have done this before with other companies that completed it within 5 days. (Arnold's Flooring off I-30 in Little Rock, I'm so sorry I did not use you again. I promised this would not happen again.) After texting back and forth with the regional manager and the local manager for 3 weeks, the floor will be installed ... NEXT WEEK. I don't care if they do the best install of their lives on my floors next week; they have already earned their negative review, and I will not use this company again. You better pray no issues arise with this install. And don't call, text, or email asking if I want my money back, a refund to take this review down, or if I want a full refund. No. Next week, do the best damn install you have ever done in your life.
• JO

  Jeff Olaru

  Apr 14, 2025
  5.0
  If flooring had superheroes, Larry and Matt wear the capes. They answered every question, dodged every mistake, and somehow made choosing floors... fun? Larry knows his stuff like he invented hardwood, and Matt? Basically the flooring ninja—quiet, fast, and always on point. They didn’t just help—they rescued us from analysis paralysis with humor, smarts, and zero pressure. 10/10 would buy floors (and bad jokes) from them again.
• TT

  Tom Tullos

  Mar 29, 2025
  5.0
  I purchased hardwood flooring and new baseboards for 4 rooms to replace carpeting and old laminate in my house. I couldn’t have been happier with the way the associate Larry Parker handled the entire process from choosing the flooring and arranging and scheduling the delivery and installation. As a side note, the installer did an absolutely wonderful job and completed the work in three days. I will certainly recommend Larry and L and L to anyone looking for flooring.
• JH

  Joy Harris

  Apr 6, 2019
  5.0
  Very friendly and helpfull.