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Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
I went into this location to exchange a few items I received as a gift. At first everything was great. The staff on the floor were friendly, welcoming, and really helpful. But when I got to the counter the entire experience changed. The woman who helped me, an older lady maybe late 50s with short blonde and black hair and scary looking was incredibly rude and dismissive from the start.
When I explained what I needed, she rolled her eyes and made me feel like I was an inconvenience as if customer service is not her job. The attitude didn’t stop there. The rude tone and comments continued through the entire transaction. It was uncomfortable and honestly shocking for me and all of the other customers checking out, especially from a brand that charges premium prices and is known for good customer service.
Her behavior completely erased the great experience I had with the other staff. I left the store feeling disrespected and disappointed. Lululemon should not accept this type of behavior and should avoid hiring staff like her to represent their storefronts.
CA
Christopher Adam
Oct 10, 2025
1.0
The quality has tanked at Lululemon. The clothing is thinner, less stretch, and the sizing is different and inconsistent. The quality continues to drop while prices increase. I was a long time customer but will be looking elsewhere moving forward.
KK
Kat
Oct 2, 2025
4.0
The selection for clothes was large, but not everything was available or in my size (which is a standard size). The staff were very friendly and helped a lot with finding items for me. They allowed me to pick the bag I wanted and packed my items thoughtfully.
SS
Sommy Som
Sep 26, 2025
5.0
Alyssa is amazing! Love her energy
AB
Andres Bolivar
Sep 7, 2025
5.0
Tatyana was absolutely amazing! Super helpful, friendly and patient, found the perfect pair thanks to her! 10/10