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Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
This is the worst shopping experience I have ever had. I bought a pair of shoes online and they were too small. I received them three days ago and I can't return them ?! The horrible thing is that the saleswoman said it was a final sale!!! The product purchased was not final sale at all, just marked down。
CM
Cookie Monster
Jul 13, 2025
1.0
Really rude staff. I have probably purchased $1500 worth of Lululemon since the year began and came to return a sweater I bought 3 months ago, new, unworn, with the tag. I told her I had the receipt on my app which I began to pull up.
The girl working at the front made a face and before even asking when it was from etc, said they generally don’t accept late returns. I clarified that I thought their policy was flexible? She said “well yeah but not like five years.”
How incredibly rude. Will direct the thousands I spend at Lululemon to another store location, avoid this particular small store with terrible customer service.
AH
Anna Herrin
Jan 23, 2023
5.0
They were very friendly and accommodating when I needed to do a return. The cashier was very fast and down to earth. Felt like a real human here