lululemon

Reviews

• BB

  Brandon

  Oct 25, 2025
  5.0
  Best Lululemon on the island! The staff is incredibly friendly and helpful, and the store has an excellent selection. Gigi was especially amazing — so knowledgeable and attentive. Highly recommend stopping by!
• GD

  Gemma Delgado

  Sep 30, 2025
  5.0
  Best Luluemon I’ve ever been to! Staff is extremely helpful and friendly.
• ZZ

  zhen

  Jul 4, 2025
  5.0
  Nick was very helpful and provided exemplary product knowledge. He assisted me and my wife with picking out outfits and provided excellent customer service!
• RS

  Roger S

  May 10, 2025
  1.0
  Disappointed by the Service at Lululemon Whalers Village and Shops at Wailea I don’t usually leave negative reviews, but I feel compelled to share this experience in hopes it leads to improvement. My wife purchased a Maui-printed sweatshirt from one of the Lululemon locations here. Unfortunately, the medium was too small, and I’ve been trying to exchange it for a large. Over the past several days, I’ve called both the Whalers Village and Shops at Wailea stores multiple times, only to be told that inventory is random and that I should keep checking in person. I’ve spent the last three days driving back and forth between the two stores—an extremely frustrating experience on what’s supposed to be a relaxing vacation. On Friday, the Wailea store confirmed they had the sweatshirt I needed in the back room, but couldn’t access it because the air conditioning was down. When I returned at 7 PM, I was again told they couldn’t help me and to call back the next morning. I’ve tried several times since, but no one is answering the phone. This entire situation could have been solved so easily with a bit of effort or follow-through from the staff. It’s disappointing to end my trip on this note and even more frustrating to feel like my time and effort were dismissed. I hope the district manager sees this and takes action to improve the customer experience.