lululemon

Reviews

• KG

  K G

  Oct 25, 2025
  5.0
  Upon walking in, I was greeted by one of the employees his name was Humza, he was extremely polite and well dressed I knew right away he was an employee! I then proceeded to find a nulu jacket that I tried on and viola helped me find the perfect size! At the cash register I was met with Cristal who was super kind and helpful. I had a pleasant experience and can’t wait to go back!
• BB

  becky bei

  Oct 19, 2025
  1.0
  The worst lululemon experiment ever, the stuff ( maybe she is the general amber)there is really rude and did not bother to answer any of your questions. Being someone spent thousands of dollars with lululemon this store made me want to go somewhere else.
• DM

  Desirée Midby

  Oct 5, 2025
  1.0
  I would not recommend this Lululemon location. This place is being ran by a high school friend group. Their customer service was awful—I was not greeted when I came into the store as all the employees were standing in a circle chatting with each other and on their phones. They all acted annoyed when I asked for help finding products and would quickly rush off to go back to chatting. I asked about the alteration services and despite that they offered them they told me to go to the Princeton location. Overall, AWFUL customer service.
• JJ

  Jim

  Oct 5, 2025
  1.0
  Extremely disappointing experience. The staff were unprofessional, unfriendly, and unhelpful. The associate assisting me appeared disinterested and unwilling to help. I had six items to return, but she only scanned three and insisted she couldn’t return the rest because one customer only can return three items a day lol— which is completely inconsistent with Lululemon’s own return policy. It’s surprising that a customer would be more familiar with the company’s policies than its own employee. Such dishonest associate should be fired. Otherwise I wouldn’t be surprised if the store went bankrupt someday .
• SG

  sarah greiss

  Oct 2, 2025
  1.0
  Horrible customer service, I wanted to exchange something that I got as a gift& I had a gift receipt, she doesn’t want to do it because the tag was attached but missing a part of it. This is very frustrating!!