lululemon

Reviews

• AN

  alexys nash

  Oct 12, 2025
  5.0
  So I decided to visit lulu for the first time for my birthday a few weeks ago and buy myself something nice. Marissa was so nice and helpful and super sweet. She made my experience a 10/10. Will visit again. 😇
• JT

  Julie Tran

  Aug 30, 2025
  1.0
  Super condescending employees! There’s a reason why the amount of employees out number the amount of shoppers. I go to this location out of convenience to get my hemming/refunds done and they give you such an attitude when you don’t buy something! Imagine being treated badly at an athleisure store where most employees look like they have never been on a treadmill in their lives.
• JH

  Jamie Hubbell

  Aug 16, 2025
  5.0
  Jake needs a raise!!! Went in w my boyfriend assuming they wouldn’t have his larger size and Jake did the literal best job getting him into clothes and explaining the sizes online, fits, etc without making weight comments or anything else. Made him feel very included despite his struggle with Lulu not carrying larger sizes in store. 10/10 person and experience, made a great first impression on a man who had never been into Lulu before.
• SZ

  Spencer Zhang

  Jul 8, 2025
  1.0
  Apparently, my experience was in line with many complaints here. I purchased 3 undergarments and found a better deal second day on their website, so I decided to return them as soon as I can. Before I came I even checked the website and made sure those can be returned and my app also said the same thing. I brought in 3 brand new merchandise, never worn, never open, and in their original package to their store for return and was told “all undergarments are final sale”. After I showed her the app says they are all “eligible for in store return for credit”, they just plainly refused to honor their own policy and told me it’s their store policy. I called the customer service and apparently they told me the store was not following their own policy.
• YU

  yolanda uribe

  Jul 1, 2025
  5.0
  The team that helped me find what I was looking for was so kind and welcoming! I’d return to this location just for the customer service! 6/25/2025 was my day of visit. It was also my birthday and the team helped turn a bad day into a better day:) thanks