lululemon

Reviews

• LH

  Laura Hinton

  Sep 22, 2025
  1.0
  Unfriendly sales associates. They act annoyed if you ask a question. I didn't buy anything
• JD

  Jerika Decker

  Sep 15, 2025
  1.0
  LULULEMON APP IS SCAMMING CUSTOMERS. My lulu app was “hacked” and a gift card was purchased by someone else. I got the security email that my personal info was being edited and despite calling right away, as well as numerous times after (this lasted over 2 weeks) and providing pictures of the name and address of the change on my account, they did not refund me for the gift card that was NOT purchased by me. Likely Lulu itself made this purchase so there would be money on the Lulu account that cannot be refunded. A good scam for “store credit”.
• MM

  Mandee

  Sep 6, 2025
  3.0
  Great customer service and clothing! Unfortunately there's a lot of theft that they allow to happen. Hard to swallow when Im paying for my items and the store allows people to walk out with stolen items.
• MR

  Mark Robinson

  Jul 24, 2025
  5.0
  Great location in Arbor Lakes! Good selection, friendly staff.
• JC

  Jazzy Christen

  Jun 21, 2025
  1.0
  First off I went to the store today with my sister. We both were there to see if the wristlet I wanted was in the store and I wasn’t expecting it to be there. We walked in there and we were the only people in there which it was about 11am so that’s fine right? Well, the ENTIRE time we were in there, we were being watched by hawks and I thought it was just me getting that vibe because I worked at buckle 3 years and I know things others may miss. Anyways she said she felt the same when we left to another store. We were in there less than 10 minutes because it was so bad. There were like 5 people working there that all had their eyes on us like we were stealing and we don’t look like we would and maybe our outfits weren’t “lululemon” or something but we looked put together. I was so uncomfortable and humiliated just being in this store. Never have I ever had such a bad experience personally in a store. Like really? I even went to a new store and we were talking with a manager and we said that we went to lululemon first and what was happening and she said that she would never expected them to do that to us. I’m greatly greatly greatly disappointed in this location and I think manager needs to reevaluate his or her actions as well as the people they hire because this is so disgusting. My sister and I don’t see each other very often and hang out very much anymore because we live so apart from each other and this was one of those days that we got to see and spend time with each other and so long and we couldn’t even enjoy ourselves. I don’t plan to come to this location anymore unless things are reevaluated because no one should have to put up with this. As someone who worked in retail probably way longer than all of the people in there, I probably would’ve fired them or written them up. This is disgusting. The store does a poor job of answering the phone during hours that aren’t busy. Every time I have tried to call this place they never have time to pick up the phone. Hire more people if customer service is struggling.