lululemon

Reviews

• LS

  Lindsey Sullivan

  Jul 8, 2025
  1.0
  This store has the worst customer service.
• KT

  Kim T

  Jun 14, 2025
  5.0
  Kristen is so kind and helpful! Bought gifts for a family member and she was very nice helping me.
• CM

  Caleb May

  May 2, 2025
  5.0
  Such a great location! Everyone is so kind and so helpful, thank you to Joel and the whole team there for helping me find exactly what I was looking for and going above and beyond to get it for me!!
• AP

  Atort Photography

  Feb 19, 2025
  1.0
  I had a pair of sweatpants that I purchased there was an issue with the fabric wearing out that I noticed after I purchased them. It was obvious there was something going on And called and spoke to someone and they said to come in and they would happily exchange them. I drove over 30 minutes to get to the store to have them tell me that they wouldn't do it or honor what an employee told me earlier that day completely wasting my time and energy. I went to another location and they apologized for the Geneva location and happily swapped them out for me. I was about to spend $500 on a bunch of stuff that I needed for a trip and inexperienced young manager on the one yard line and doesn't understand customer satisfaction in a retail store. Avoid that store go to Naperville would be my suggestion. 🕉️
• JD

  Joe Damico

  Dec 14, 2024
  5.0
  Finally a location for us tri-city folk. Before this location you had to drive all the way to either Naperville or Woodfield, all of which weren't worth the traffic and have virtually no parking. This location is perfect for a huge swath of consumers from Elgin to Aurora, even customers further west from Sycamore/DeKalb this is half the distance to the other locations. The store is clean, the staff are friendly and the selection is plentiful. I'm hoping this becomes a permanent location and I'm doing my part to ensure it does.