lululemon

Reviews

• CL

  Catherine Lang

  Oct 25, 2025
  5.0
  I had a very pleasant experience at Lululemon in Walt Whitman mall recently! Amanda, the manager, went above and beyond for me. I am often in the store looking around and chatting with some of the more friendly employees. A few days ago during one of these conversations, I was explaining how I had been emailed a discount code from Lululemon and purchased a bunch of items that ultimately never got delivered. Corporate opened a case and initially didn't even offer me a refund or replacement for the items. 2 more phone calls later and another case review, they did refund my money (whew!), but never offered any reinstatement of the discount code. The store employee (Jen) was so empathetic and went to Amanda the manager, while I was in the fitting room. Amanda was apologetic over the situation (totally not necessary) and then very generously offered a courtesy discount to me! This gesture of good will was so impressive to me; what wonderful customer service! Thank you Amanda and Jen!
• HD

  HIMANI DESAI

  Sep 22, 2025
  5.0
  Clean store, friendly staff, lot of options to choose
• SF

  Shelia Fry

  Jul 9, 2025
  1.0
  I went in look at the pants , it a little expensive. I walk out nasty comments of the girls working there. Calling me rude, not sure why. I look at something and walk out? A blonde girl and an older lady. No one will shop there with that attitude.
• JC

  Jia Cindy

  Jun 14, 2025
  1.0
  I should've checked the reviews before getting my day ruined by the cashier at this store. If you have no manners you should not be in retail. Lululemon management, if you're seeing this, please send a secret shopper in for a QA check because your staff is damaging your brand. I was there 6/14/2025 at 1:30pm. It was the third cashier farthest from the entrance. Please investigate.
• ET

  Ekaterina Tkachenko

  May 20, 2025
  5.0
  The staff was so nice and helped me pick the right fit for me