Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.8
147 reviews
5 stars
85
4 stars
13
3 stars
18
2 stars2
1 star
29
- TGTaly G.Sep 20, 20251.0I had a very disappointing experience at this Lululemon store. I came in with a pair of leggings where the entire seam around the waist was coming apart. Clearly a defect. Although I’ve had them for about 1.5 years, I’ve only worn them a couple of times. The condition of the seam speaks for itself (see attached picture, before the store tries to dismiss this with excuses). Instead of handling the situation professionally, the employee explained the “1-year warranty” policy in a mockery, dismissive way. Even the manager was unhelpful, and together they made me feel as though I was being made fun of rather than assisted. When you spend $130–$150 on leggings, you expect quality and fair treatment, especially when it’s an obvious defect. Sadly, this experience shows why so many people are moving to ALO and why Lululemon’s reputation is slipping. Very disappointing.
- MYMichelle YoungSep 14, 20251.0Terrible customer service. I was so disappointed yesterday. I had my cost tailored on May, and never received any pick up notification. So I went to the store yesterday, the cashier said they only held the cloth for 9 days, after 9 days they are not responsible for it. I wanna ask, without any notification, how the customer would know when to pick up, in the meanwhile, I mailed the store, called the store, never get any call back. And the most important thing is, they have my number written on the bag! If the store sees a cloth never been picked up for so long, why not just give a call. Also I asked them to provide me their prove of notification, obviously , they didn’t have it!
- SAScarlett AmandaAug 12, 20255.0LULULEMON Pointe-Claire offers a fantastic shopping experience. The staff were genuinely helpful and attentive, making it easy to find exactly what I needed.
- SAScarlett AmandaJul 22, 20255.0The staff is always nice and helpful. I love the quality of Lululemon clothing.
- JJJennaJul 12, 20251.0The girl working at the fitting room at fairview this afternoon around 3:30 pm was so rude