lululemon

Reviews

• AC

  A Cara

  Oct 7, 2025
  5.0
  Best place to shop! Warm and welcoming staff. Grace and Taylor were right there to help. Great colors and selections of workout attire.
• RK

  Rebecca Kelleher

  Aug 30, 2025
  1.0
  I’ve had phenomenal customer service from Lululemon in the past but unfortunately today, this particular location was extremely unhelpful. I had purchased a pair of joggers online (they were on sale, but stated “eligible to return for credit” as I’m in their membership program) and they arrived damaged with a noticeable pull and the fabric starting to unravel on the front leg. I brought them into the store to either exchange or to get a store credit (didn’t even ask for a refund despite the product arriving damaged.) I had only received these earlier in the week, so well within 30 days of purchase - they were unworn, tags still attached and packing slip/proof of purchase available and they refused to offer a store credit. There were currently no other colors in my size that I wanted, or didn’t already have, and was told I could only pick out a different color & would then have to pay the difference because the color I ordered was now out of stock. I think that it’s ridiculous to be denied a store credit for an item that was sent to me damaged and then pressured into picking out another color at full price. I won’t be returning to this location.
• WW

  WineQueen

  Jul 5, 2025
  5.0
  LOVE LOVE LOVE the Lululemon store at Legacy Place! The moment I stepped in, I was wrapped in warmth, kindness, and good energy. Angela and the rest of the young ladies had me absolutely in awe—their customer service was top-tier. They weren’t just helpful, they were sweet, attentive, and glowing with good vibes. You could feel their energy the second you walked in vibrant, welcoming, and so real. It’s rare to feel both seen and celebrated while shopping! Thank you to Angela and the whole crew — you all made my day. This is what customer service is supposed to look like! #LegacyPlaceMagic #SeenAndCelebrated #WineQueenApproved
• SS

  sylvia sylvia

  May 16, 2025
  1.0
  Staff in the shop are so rude, One girl I think her name is Katie was so rude and unprofessional, I always shop at Lululemon and today I decided to go to the one in Dedham and the staff are so unprofessional especially the girl in the pink/ Katie, I ask her to go into a bigger fitting with my daughter and she said no and I said that I been doing this for a long time and she said that you can just leave your stuff and I left and I will not be shopping there anymore.
• MM

  Mary

  Mar 11, 2023
  5.0
  Great location and they have a variety of different clothes and accessories. You will not be disappointed there.