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Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Dear Lululemon Team,
During my recent visit to your store, I was assisted by an Asian male cashier whose service was noticeably inattentive. Unfortunately, the retail security tag was left on one of
the pair of pants I purchased.
I value Lululemon’s products and service standards, but this experience fell short of expectations. I hope this feedback helps improve attention to detail and customer care at this location.
RZ
Rachel Z
Oct 20, 2025
1.0
When you purchase off Afterpay they don’t let you return anything. Money grab company that does not care about their customers
LJ
Lexia Jazmine
Oct 18, 2025
1.0
Impossible to reach them by phone they don't pick up
AT
A Tammy
Sep 30, 2025
5.0
I had an amazing shopping experience at the lululemon Eaton Centre during my two visits! Blake was incredibly helpful, assisting me in checking stock for an item I wanted and kindly helping me order it online when I faced technical issues. Priscilla at the cashier was also super friendly and made the checkout process a breeze. Great staff and fantastic service!
AS
Akshay Sharma
Sep 29, 2025
1.0
Terrible experience at Eaton Centre. Tried to exchange my Scuba pants without a receipt, and the manager had no clue about their own quality promise program. He checked the size dot and said the first two letters mean the month (not the season). Seriously? How can a manager not even know how to read the size dot? Makes me laugh and lose confidence in the brand. Good luck—won’t be shopping here again and I won’t recommend it to anyone.