lululemon

Reviews

• LY

  Little me Yang

  3 days ago
  1.0
  I visited the store recently with my mother, planning to browse and see if there were any deals. Before I even stepped inside, a female staff member at the entrance abruptly told me, “You can’t buy a jacket!” Her tone was rude and unprofessional, and what shocked me most was that she only said this to me — not to anyone else entering the store. I was completely taken aback. I had not even mentioned buying a jacket, nor had I done anything to warrant such treatment. This kind of behavior made me feel extremely uncomfortable and disrespected. Frankly, it felt discriminatory. To make things worse, another male staff member nearby was also rude and dismissive, which only made the experience worse. What’s truly disappointing is that previous staff at this location were always friendly and respectful, which makes this incident even harder to accept. I have been a loyal Lululemon customer since my university days and have spent years supporting this brand. However, after this humiliating and disappointing experience, I have lost all trust and respect for Lululemon. The attitude of your staff was unacceptable and unworthy of a brand that claims to value community and inclusion. I have already sold my Lululemon stock and will seriously reconsider ever purchasing from this brand again. Your products are no longer superior in design or quality compared to competitors like ALO or Aritzia — and now, even your customer service has fallen behind.
• LS

  Lee Stone

  Oct 20, 2025
  5.0
  10/10 - Beth and all of the ladies were so great today and every other time! They helped me find some cute items for my postpartum body. Thanks ladies!!!
• EM

  Emma Molina

  Oct 9, 2025
  5.0
  Usually I do online orders but I decided to go in recently and Stephanie helped me find exactly what I needed! She was so warm and welcoming from the moment I came in. She asked questions to help me figure out what I needed to go between the clinic and after. I’ll definitely come in more often because of her!
• TE

  Trudy Erdahl

  Oct 9, 2025
  5.0
  Stephanie helped me find the perfect travel outfit. She was very friendly and easy to work with! She even helped me order the size I needed. Very helpful
• JN

  Joel Nagy

  Oct 4, 2025
  5.0
  Great Service from Inaam and Zoey! Inaam and Zoey were amazing. Super helpful with getting my pants repaired and went out of their way to make the experience easy. Lovely staff and great service!