lululemon

Reviews

• SG

  Stephanie Gao

  Oct 18, 2025
  1.0
  The male store manager is rude and did not care about the customers at all! Lululemon’s one year quality guarantee DOES NOT WORK in this store. I just wore the hoodie once and I washed it, the thread came out loose and can leave a hole on the back. I took it to the store and wanted to do an exchange in the store because I just wore it for one time. The male manager was very rude and didn’t even listen to my concerns. If you washed it, he will say it is because of your washing machine! Lululemon’s quality guarantee covers for one year, does it mean I cannot wash my stuffs during this year?! This is so ridiculous. Worst Lululemon store.
• KN

  Katelyn Nelson

  Aug 31, 2025
  1.0
  The one male employee I encountered was extremely rude. I was asking about a return because I was unaware of the return policy. All he had to do was tell me “it is a 30 day window” and he just kept beating around the bush. He was so rude about it. Then he looked me up and down. It was very strange.
• BR

  Buddy Rieger

  Aug 18, 2025
  5.0
  Excellent staff and awesome customer service at Ross Park location.
• CC

  Chris

  Jul 20, 2025
  5.0
  I had a wonderful experience at this location! there was a mixup with an online order & the store manager (Kerri) was extremely helpful! I will be using this location as my main store to purchase all items going forward! the staff was extremely helpful as well!
• SL

  Sukie Lowe

  May 16, 2025
  2.0
  The women at the check out, wears framed glasses is not trying to help at all, not happy we bought stuff?