lululemon

Reviews

• JS

  Jade Shin

  5 days ago
  5.0
  Everyone was super sweet and professional
• ED

  Evelyn “Evelyn” Dong

  Sep 21, 2025
  1.0
  I stopped by the Lululemon at Legacy West Sunday Sep/21 around 6:30 and check out around 6:45 pm to buy a jacket. When I got in line to check out, The cashier appeared distracted and unprofessional, laughing and chatting instead of assisting customers. When its finally my turn she asked me if I wanted to pay with cash or card—even though I was clearly holding my Amex. I also gave my sister’s phone number for the 10% discount, but she didn’t explain anything or let me know whether it would apply. She just went straight to the total and told me to pay. When I asked why the discount wasn’t applied, only then did she say my sister would have to be present and show ID. That should’ve been explained upfront. So I walk right out. I would make a call and bring my sister, but honestly, Overall, the lack of communication and dismissive attitude left me feeling unwelcome and unwilling to complete my purchase. I hope management can address this and improve customer service at this location.
• SC

  Samantha Close

  Sep 20, 2025
  4.0
  I went here yesterday and for some reason they weren't very attentive to really anyone unless you were waiting to checkout or at the fitting room, only the older lady was actually trying to be helpful and asked if she could help me find everything, overall not a bad experience, I just thought they would be more attention to their customers considering the fact that it is a premium/luxury brand.
• CH

  Cris Henderson

  Sep 15, 2025
  5.0
  Tall Lauren is amazing ! Not to overshadow Elisha and Shirley. This store is amazing Jennifer is the best checkout person ever
• PK

  Persis Kaabi

  Aug 24, 2025
  5.0
  Staff were very helpful to get what I need it.