lululemon

Reviews

• NN

  Nhi Nguyen

  3 days ago
  1.0
  I usually enjoy shopping at Lululemon, but my experience at this outlet was quite disappointing. When I stepped out of the fitting room to show my friend an outfit, an employee looked into my fitting room even though I told her I was still trying on clothes. She gave me an attitude and seemed annoyed. She also seemed to complain that I had too many items in the fitting room — but these were items I was planning to purchase. The other staff there had told me I couldn’t leave at the cashier to hold, so I had to keep them with me in the fitting room to make sure they weren’t put back. Overall, the staff didn’t seem friendly or welcoming. Several looked unhappy, and I even overheard two employees at the cashier talking negatively about another customer, which felt unprofessional. I hope management can address these issues and encourage better customer service — a positive attitude really makes a big difference in the shopping experience.
• PP

  P

  Oct 16, 2025
  5.0
  10/16 at 3:30pm Please give five stars to the African American employee who worked at checkout today. I was on a meeting call and couldn’t hear him well, but he was patient, polite, and provided amazing, friendly customer service. I truly appreciate his positive energy — you are amazing!
• KL

  Ken L

  Oct 1, 2025
  5.0
  I was recently in the Rosemont location and all I can say is that Cristina was a great representation of what customer service is. She took the time to explain the benefits of the items I was looking to purchase. I can say confidently that she has the product knowledge and all the great qualities of someone in leadership!
• SS

  Sage

  Jul 11, 2025
  4.0
  Edit: They seem have new offers going on every other month and have a QR code at the door with details. I checked it out on the fashion outlets website. It was my first Lululemon outlets store visit!They had a huge collection of pants, tops, leggings, winter coats, jackets etc in all colors. Finding size 4 items was difficult in normal colours (white, brown, blue etc). They had an offer for 4th (small) item or free -- I picked up align shorts, a white xs cotton shirt from the mens section and elastic hair bands and a scrunchie (for free!) all for under $100
• LD

  luis dominuez

  Jun 30, 2025
  3.0
  Store is ok , discounts are decent employment were really helpful.