lululemon

Reviews

• KC

  Kimberly Chavez

  3 days ago
  1.0
  I have been shopping at this location for years. It is one of my favorite ones until today, Saturday, September, 13 A lady in the fitting room did not want to help me get another size shirt.after I asked her repeatedly if she could please help me out. I asked her again if she was able to find it and she just said she just hasn’t gotten to it. she showed no interest in helping. I am very disappointed in the lack of attention to the customer.
• KK

  Kelly

  Aug 24, 2025
  1.0
  I had a terrible experience with their return process. I brought items back with my receipt, but the staff gave me store credit at the sale price, even though I purchased them at regular price. She told me none of the items were regular price. Since the receipt only showed the return value, not a breakdown. I later checked at home and confirmed several items were indeed bought at full price. To make things worse, she claimed she scanned my receipt while processing the return, but she clearly didn’t. This feels dishonest and unprofessional. On another return, they issued me store credit — but the card had no value on it. It took customer service over a month to finally resolve the issue. Overall, horrible customer service and a very frustrating experience with Lululemon galleria location.
• CV

  Christa Villafranca

  Aug 10, 2025
  5.0
  Fantastic service and top-quality activewear! Staff helped me find the perfect fit, I’ll definitely be back!
• GS

  Golshan Sadlou

  Aug 2, 2025
  5.0
  Great quality and stylish activewear. Staff is friendly, and the store is always well-organized.
• JC

  Janine Del Castillo

  Jul 16, 2025
  5.0
  Ashley was of amazing help! She explained the process of taking care of the items (no one had done that before at any other location). She was very patient and super understanding. I love her and will definitely be coming back to this location only!!!!