LowCountry Golf Cars

Reviews

• TL

  T L

  Sep 13, 2025
  1.0
  Extremely disappointed in this company's poor customer service policies and repairs. Golf cart serviced and reportedly repaired for an issue of it dying while in drive. Same issue occurred upon first use, 4 days after repair. They will not stand behind the service, and claim it's now unrelated, despite exact same issue recurring after service. More than $3k spent in services and battery replacement in past 18 months. I would recommend avoiding any kind of interactions with them. Update following the company owner's reply: Fact - I did not hang up on him. In fact I pleaded with Jared, (sp?), and said help me out here, I have a cart stuck in the middle of the road, and I felt we already had established a report from prior services. My conversation was not one of being "upset" nor angry (stereotyping?) It was asking for help, from a person frequently admitting in the conversation and with the service tech, that they don't know the mechinations of golf carts (me!), and to understand, why, upon first time driving it since the service (5 days later), that the exact same issue occurred, once again, despite the guarantee that it had been fixed. Fact: The service tech (Wayne) was a very helpful, professional and amenable guy, (someone I would use again in a heartbeat, were he not with this company), and informed me of maintenance procedures with the cart that had not been offered in the past during prior services. (Had been told by the company during prior service to fill the water levels in the batteries every month. New advisory was once every 7 or 8 months. He also stated that this is why we continued to see corrosion on the battery cable.) Fact: I was not offered, in our conversation, any type of warranty on the service recently performed; I was told that they would "not eat" the cost of an undiagnosed problem like a solenoid (Jared's words). Fact: I was NOT told that they would stand behind their work if they "incorrectly fixed the issue." I was not told that there would be "no charge". As stated above, they weren't going "to eat" the cost of another repair should it be an undiagnosed issue, and thus, for me, an unrepaired service call that cost $200+. Fact: the response here states that they were hung up on without "giving (them) the opportunity to verify the root cause of the issue and make sure the issue was not from the work done just days before. " The truth is I was told that they would come and pick up the cart, but no estimate on repair, nor promise of "standing behind the work done" was made. I've been with the homeowner for close to 7 years, and I will continue to represent him in any tasks or endeavors that require honesty, integrity and sensibility. Lowcountry Golf Cars has misrepresented themselves, once again, in this reply. The homeowner has spent more than $3k in services with this company, in just 18 months. Not one more dime. Truth in representation, please.
• JB

  Jackie Brothers

  Jul 23, 2025
  1.0
  The product they sold us was horrible. The service department was inept. And manager was very rude and difficult. Would never recommend them.
• TC

  Tulio Carcamo

  Jul 17, 2025
  5.0
  Un excelente servicio
• TB

  Tom Blaskowski

  Jul 16, 2025
  5.0
  Highly recommend LoCountry Golf Carts for any of your golf cart repairs or refurbishing . They took a 2011 Yamaha (granted the motor and batteries had been recently replaced), and added new seats , front and back, flooring . Windshield , roof tires rims all for an extremely reasonable price. If you're thinking of it, reach out to Jared at LoCountry Golf Carts!!
• VT

  Vincent T

  May 30, 2025
  5.0
  Bought my first golf cart here about a year ago. Had some warranty service done recently. The Service group were professional and accommodating. Thanks Jarad for the support.