Lovesac

Reviews

• LP

  Lilia Pulido

  May 13, 2025
  5.0
  Les invito a que visiten esta mueblería los muebles son De muy buena calidad y el personal que te atiende es muy amable atento la verdad se la recomiendo muchísimo
• AF

  Arnie Franks

  Dec 14, 2024
  5.0
  Great in store experience with staff assisting with design and options. Staff answered all my questions and assisted multiple times following my deliveries. The design and Stealthtec system work great in my space and I am excited to have it for years to come.
• BM

  Bobbie MJ

  Aug 9, 2024
  3.0
  At the showroom, we used the mini blocks to design a couch. Even with that, the representative *miscounted* the number of sides when she provided me with a quote and I only discovered this after we left. At home, we decided to redo the couch design to better fit our space and subsequently used the website's design program to give us an estimate instead. We returned to the store to place our order (to take advantage of their payment options) and the amount they provided was more than our online price. In going through the order, we discovered that the website's customizable design did not add the angled pillows to the order even though the visual explicitly shows the pillows! (You *cannot* add pillows to the same design as an add-on.) The order arrived *very quickly* however, some of the packages were damaged. The damage went past the packaging, and dented the wood frame and fabric of the furniture (but these will eventually be hidden by the covers). We already had a headache ordering, we did not want to argue about this. The feet were also mismatched. There were two different packaging for the feet which makes me suspect some were outdated versions and some were newer. They look horrible-- dents, nicks and poor staining. Luckily, they are covered by the wider foot base, but be aware if you are purchasing any items that expose the feet (ie the ottoman). I have mixed feelings about my order. LoveSac is so expensive that I expected better service and quality. Don't rush your order, I'm so glad I caught this online ordering glitch!! The reps were at least helpful in letting us know that we may order additional items after a certain number of days from the initial purchase for the same discounted price-- but that is such a hassle and not something a customer should have to do!!
• MD

  Michael Durkin

  Dec 1, 2023
  5.0
  Great experience, awesome customer service. Tyler was amazing!
• JB

  Julie Bevel

  Dec 20, 2022
  5.0
  Nice people Great product