Lovesac

Reviews

• HT

  Heather Terwilliger

  Jul 7, 2021
  5.0
  Matthew went above and beyond to help us find the perfect couch for our family and our space. He helped us out in store and then kept in contact so we could go home and measure our living room. He even saved us a ton of money by letting us know that a flash sale was happening. We are so excited for our Lovesac to come in because of our great experience.
• AA

  Adelina

  Oct 19, 2020
  5.0
  Loved working with Nina in the showroom she was so helpful and kept me in mind for sales in the future. Lovesac is great and I can’t wait to unfurl my new cloud in a box 💗
• AH

  andrew haskins

  Apr 7, 2013
  5.0
  The customer service is UNBELIEVABLE! Brad and Amanda at the Annapolis location went above in beyond when my fiancé and I bought out sactional. Brad saved us money by discounting a floor model and threw in a bunch of extras since we bought our first house. He even called us from home when we had a question about delivery and walked us through step by step! When we ordered our foot sacs And we wanted a specific color, Amanda called around to every store until she found it and got them to us within 2 days! She even called my fiancé up to let her know she was going on vacation but gave her her backups info in case we had more questions! It is refreshing to see people who seem professional, genuine, and don't treat you like a commission! In fact I saw another employee greet customers in the store who had a child with them and give the kid a pillow ball to play with and take home. There are just real quality people in the love sac store and I wish them all the best. I tell all my friends if they want the best furniture to check out love sac and to go to Annapolis because they know how to take care of customers!