Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
VA-1003735
Our Mission Statement is to be “like a good neighbor” to each customer we encounter within and outside our office doors. Lori Watkins State Farm Agency team success will be built on a foundation of shared values, exemplary service, genuine relationships, mutual trust, integrity, community growth and financial strength. We will be known as the State Farm Agency that is like family!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Lori Watkins - State Farm Insurance Agent
701 Broad Street, Altavista, VA
24517, United States
Hours
Reviews
4.9
112 reviews
5 stars
103
4 stars
7
3 stars1
2 stars0
1 star1
- LGLisa G3 days ago5.0I’ve been with Lori Watkins’ State Farm office for several years, and they’ve always been wonderful to work with. Every time I call, the team is professional, pleasant, and quick to help. Elizabeth and Jeff have both gone above and beyond to answer my questions and make sure everything is taken care of. It’s rare these days to find an office that still provides such personal and friendly service. I’ll continue using this local State Farm team for both my personal and business insurance needs - they truly make things easier for us!
- MCMayra CorderoOct 14, 20255.0I called for one insurance policy and decided to extend it to more than one policy. Steven was extremely helpful and knowledgeable.
- NZNancy ZacherlOct 13, 20255.0Lori and her team offer great rates and excellent prompt service. It is a pleasure doing business with such a nice and competent local office.
- MBMeredith BaldridgeOct 9, 20255.0Lori and her team are amazing! They truly care about you and your family. It's not just an insurance policy to them. You are part of their family.
- NKNasir KhanOct 7, 20255.0Elizabeth is a great customer care person. She is always very courteous, helpful and treat customers very nicely. She is very responsive and try to resolve issues as quickly as possible.
Frequently Asked Questions About Lori Watkins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.