Longo Carpet Cleaning & Restoration provides carpet cleaning, area rug cleaning, carpet protectant, hardwood floor cleaning, tile cleaning, upholstery cleaning, mold remediation, water-damage service, and 24-hour service to Western MA and Northern CT.
Great results on my carpets with professional tech Rayqwaun. My carpets look fantastic and I will definitely call Longo again. Reliable company and I highly recommend them for any cleaning you need to do.
JM
Jodi Miller
Oct 25, 2025
4.0
Longo Carpet Cleaning dud a good job with the carpets and were prompt and finished the job quickly. My only negative was that they didn’t wear shoe protectors over their sneakers. We don’t ever wear shoes in our house period, so to be cleaning the carpets while walking around with shoes seems a bit counterproductive.
EE
Ed
Oct 21, 2025
5.0
I have used them a number of times. They have been extremely accommodating in scheduling their work. Their attention to detail and focus on getting every spot and every corner perfectly clean is truly impressive. I would used them again, and recommend them to anybody.
NW
Nancy Westcott
Oct 16, 2025
5.0
I have had my carpets cleaned by Longo Carpet for many years and have never been disappointed. Once again they did an outstanding job! I had soot from my pellet stove that got on my mauve carpet that was under a sofa and came up through the vent and built up over a few years. When I changed furniture and noticed the carpet I thought it would never come out. To my surprise Longo was able to clean the carpet with no trace of the soot anywhere! Outstanding job. Always professional and excellent workers.
PJ
P Jones
Oct 14, 2025
5.0
They did such a great job!!! My finished basement had that musty stinky smell and the old floors were a stained mess. They cleaned the vinyl floors, carpets, closets and stairs. It looks and smells fantastic. The crew was very nice and polite. I have used this Company for years and will continue to use them in the future. Chris and Jason are so nice, they went above and beyond!
Frequently Asked Questions About Longo Carpet Cleaning and Restoration
How often should I have my carpets professionally cleaned?
The frequency of professional carpet cleaning depends on your specific household circumstances. Generally, we recommend a thorough cleaning every 12 to 18 months to maintain freshness and prolong carpet life. However, homes with pets, children, or residents with allergies may benefit from more frequent cleanings. Regular professional maintenance not only enhances the appearance of your carpets but also contributes to a healthier living environment.
How long does it take for carpets to dry after cleaning?
Drying time for carpets typically ranges from 6 to 12 hours, influenced by factors such as weather conditions, air circulation, and carpet type. Our advanced equipment is designed to expedite the drying process. To further assist, we recommend opening windows or using fans to improve air flow.
Can professional carpet cleaning remove pet odors and stains?
Yes, our professional carpet cleaning services are highly effective in addressing pet-related stains and odors. We employ specialized treatments that target and break down stains while eliminating odors at their source, rather than simply masking them. Our methods are particularly suited for persistent pet-related issues.
What should I do right after water damage happens?
In the event of water damage, your first priority should be to stop the water source if possible. Immediately following this, contact our emergency services. Swift action is crucial in preventing extensive damage and mold growth. We provide round-the-clock emergency water extraction and drying services to rapidly restore your property.
Will my homeowner's insurance cover water damage restoration?
Insurance coverage for water damage restoration varies depending on your specific policy. Many insurance plans provide coverage for sudden and accidental water damage, but may not cover issues resulting from long-term problems such as slow leaks. Our team can assist you in navigating the claims process and communicate directly with your insurance provider to streamline the procedure.
How do I prevent mold after water damage?
Preventing mold growth after water damage requires prompt action. Mold can begin to develop within 24 to 48 hours, making rapid drying of the affected area essential. We utilize industrial-grade dehumidifiers and air movers to thoroughly dry the space, effectively preventing mold establishment.
How soon can I walk on my carpets after cleaning?
Immediate walking on cleaned carpets is permissible with clean socks or dry footwear. However, for optimal results, we advise waiting until the carpet is completely dry before replacing furniture or area rugs.
How do you dry out my home after water damage?
Our water damage drying process involves the use of professional-grade dehumidifiers, high-velocity air movers, and advanced moisture detection equipment. This comprehensive approach ensures thorough drying of all affected areas, helping to prevent mold growth and additional structural damage.
Do I need to leave my home during water damage restoration?
In most instances, you can remain in your home during the restoration process. However, in cases of extensive damage, structural concerns, or potential health risks such as mold, we may recommend temporary relocation for your safety and well-being.
Why should I hire a professional for water damage restoration?
Professional water damage restoration is crucial for addressing more than just surface moisture. Our trained specialists possess the necessary equipment and expertise to effectively restore your property, preventing long-term issues such as mold growth, structural deterioration, and potential health hazards.