Long John Silver's | A&W

Reviews

• SR

  Samantha Ridgeway

  Oct 14, 2025
  1.0
  Ordered 5 shakes ...sat in line for 10-15 minutes... Pulled up to the window got my shakes.. Let me tell yaaa ☺️!!!! they were the best fricken chocolate milk drinks yet 🙄 It is only common sense to not prepare a milkshake until the customer is at the window lol thanks for the milk!!! If only I could have the shake part !!! Lol
• JH

  Jeremy Hamilton

  Oct 13, 2025
  1.0
  Drove from cranberry twp to this establishment Saturday for lunch at 12:30 before going to an event with friends and the doors were locked during normal business hours but the drive thru was open? Not only was this a major inconvenience because I personally can not see burning gas that I paid for sitting in your drive thru line waiting to spend my money at your establishment. This is not the first time we’ve went to the establishment and the doors were locked during business hours. Not only is it an inconvenience it’s also an osha violation and a fire safety concern for employees to lock theirselves in an establishment during routine hours. This needs to be addressed before I escalate matters for failure to answer phones at managing offices I don’t understand your business ethics but how many other patrons want to see your business abolished and something worth while in its place?
• JS

  Joe Swarm

  Oct 12, 2025
  1.0
  I can’t give this a good rating due to the fact that the dining room was not open. There was a sign on the door that said dining room closes at 8:00 pm and the time was 7:10pm and we were there with 3 small children and the dining room was closed and the worker inside was leaning over a counter on her phone so with that being said we will not go back because they did not let us in the dining room that was not supposed to close till 8:pm
• RM

  Rich Mulholland

  Sep 29, 2025
  1.0
  It was horrible. The dining room was closed and we had to use drive thru. I ordered the chicken planks and they were very, very small and tough. My wife ordered the fish and it was overcooked as well. Attempted to use the app to save, however could not get that to function, and when we got to the window, the customer service representative had no idea how to help.
• AD

  Amanda Drayer

  Sep 27, 2025
  1.0
  I drove 45 mins to get food at this place and the inside was closed doors locked but only drive thru was open. I called twice and no answer. I was gunna spend approx $100 for dinner for my family but nope another business got that money.this is unacceptable. It wouldn't have been a problem but there was nothing posted on the doors. They were just locked and an employee just stared at me as I pulled on the doors shaking her head and laughing.

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