Lock Doctor Inc

Reviews

• RR

  rodd reeves

  Sep 8, 2025
  5.0
  Excellent customer service!
• TK

  Tellyus Kil

  Jun 9, 2025
  1.0
  DON'T EVEN TRY. DON'T WASTING YOUR TIME & MONEY! THEY DON'T KNOW WHAT THEY DOING. THEY ARE NOTHING BUT CROOK. 2017 LEXUS RX KEY FAB REPROGRAMMING & CUT THE KEY. THE REPROGRAMMING IS PERFECTLY WORK IN 30 MINUTES BUT CUT THE KEY IS PROBLEM, THE OWNER CUT MY KEY 5 TIMES BUT FAIL,SO HE ASK ME TO COME BACK AFTER HE ORDER NEW KEY. 5 DAY AFTER HE CALLED ME TO REPLACE NEW KEY,BUT WHEN I GET THE LOCK DOCTOR STORE, THEY TOLL ME THAT THEY CAN'T COPY MY CAR KEY BECAUSE OF THEIR MACHINE CAN'T COPY MY CAR KEY. SO HE OFFER ME $10 REFUND. WELL, REPROGRAM THE KEY FAB AND COPY THE KEY COST $150. AS A PACKAGE PRICE.BUT THEY CAN'T COPY THE KEY SO THEY ONLY REFUND $10? AND I HAVE TO TRAVEL 2 TIMES, BECAUSE OF THEIR UNPROFESSIONAL SERVICE? IF THEY DON'T KNOW HOW TO COPY THE CAR KEY,THEY DON'T HAVE TO START IT OR JUST CHARGE $100 FOR REPROGRAMMING. THEY SAID, REPROGRAMMING FEE IS $140 AND COPY THE KEY IS $10. IF SO, WHY NOT POST IT ON THE WALL OR PUBLIC PLACE, SO CUSTOMERS CAN SEE IT. THEY JUST LYING AND PLAY AROUND. I LIVE IN SUWANEE LAST 24 YRS. I EVER SEEN PEOPLE LIKE THIS. THEY HAD VERY BAD ATTITUDE AND RUDE. BEWARED! BUT DON'T EVEN TRY IS THE BEST OPTIONS! THANKS.
• AR

  Aaron Reali

  Apr 29, 2025
  5.0
  Great Company.. they came the same day & fixed both my door locks and were very reasonable. I would definitely recommend them to anyone
• JM

  Jill Moore

  Oct 3, 2022
  5.0
  Rick and his associates at Lock Doctor are TOP-NOTCH! Our HOA purchased a card system in June and we have been COMPLETELY SATISFIED with not only the device, but the care and professionalism shown to us by Rick! No question is left unanswered! Thanks, Rick!
• CF

  Charles Frazier

  Dec 1, 2019
  5.0
  Prompt, professional, and polite. I hope I don't need to use your services again but if I do I will know who to call! Thanks for a job well done.