Business Details
About
Loan AgencyCar Finance and Loan CompanyAuto AppraiserBill Payment Service
LoanMax Title Loans in Roanoke, VA provides cash loans on car titles to Roanoke and the surrounding area. We accept the following payment methods: Cash, Check, Debit Card, and Western Union. To get an auto title loan from LoanMax Title Loans in Roanoke, all you need is your vehicle, photo ID and a clear vehicle title. Founded in 1990, LoanMax Title Loans is one of America's most respected companies helping hard-working Americans use the equity in their vehicle to access the cash they need.
Location
Hours
Reviews
5.0
530 reviews
5 stars
515
4 stars
12
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from customer reviews
Customer Service
Staff members, particularly Lauren, Barry, and Caleb, received high praise for their friendliness, professionalism, and helpfulness throughout the loan process.
Efficiency
Customers frequently noted the quick and easy loan process, with many expressing satisfaction with the speed of service.
Communication
Reviewers appreciated the clear explanations and thorough communication provided by staff, making the loan process understandable.
Positive Environment
The overall atmosphere was described as pleasant and welcoming, contributing to a positive customer experience.
Mixed Financial Feedback
While many had positive experiences, some customers expressed concerns about high interest rates and additional insurance requirements.
- PFPauline Fitzgerald1 day ago5.0Lauren was so polite and helpful. She worked so fast. I was in and out, it didn’t take her an hour. Highly recommend.
- AFAkeem Fletcher2 days ago5.0Michelle was very helping. Quick professional. She called me before the store opened which was surprising. Greeted me with a smile and was a very good representative of Loan Max
- BBBaal6 days ago5.0I had the most amazing n comforting experience in my time of need with Loanmax. Michelle was very professional and informative. She really got me squared away.
- SBShaun BlueNov 3, 20255.0They are the best, very friendly and easy going. Lauren is my favorite! Barry and the others are also very nice.
- JRJenny RockwellOct 28, 20255.0Lauren and Barry were both extremely helpful and kind. They provide excellent customer service and demonstrate genuine care for their customers.