Business Details
About
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Lisa Elkins‑Reuter – State Farm Insurance Agent provides personalized coverage and caring local service from downtown San Rafael. Get quick, accurate quotes for auto, home, renters, life, business, and pet insurance, with options to bundle and save. Since 2007, Lisa’s experienced, community‑minded team has focused on relationships, clear guidance, and convenient virtual or in‑office appointments. Call or visit our new office on 4th St to create a Personal Price Plan tailored to protect what matters most.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Lisa Elkins-Reuter - State Farm Insurance Agent
1852 4th Street, San Rafael, CA
94901, United States
Hours
Reviews
4.5
77 reviews
5 stars
63
4 stars
5
3 stars0
2 stars
2
1 star
7
- JSJessie Rose SorensenAug 26, 20255.0I can’t say enough good things about Vanessa Harris! I called with an unusual insurance issue that even State Farm corporate couldn’t resolve, and I was worried I’d be stuck getting the run-around. Vanessa stepped up and was absolutely fantastic to work with. She was kind, courteous, and funny, making the whole process incredibly easy. Not only did she handle my situation with professionalism and care, but she also turned what was starting to be an extremely stressful experience into something surprisingly pleasant. I would highly recommend Vanessa and the entire team at Lisa Elkins-Reuter’s office any day! Keep up the incredible work!
- CDChad DagitMay 27, 20255.0Lisa and her team are AMAZING! My wife and I have had the privilege of working with them for years. We appreciate their punctuality, customer service and attention to detail. We HIGHLY recommend their team for insurance needs!
- LCLinda CameronMay 22, 20255.0I've been having the best experiences with Vanessa. My husband and I left California September to Olympia Washington. We're on a extended vacation for my husband's health. State Farm took good care of us. Vanessa was so patient understanding we were coming back to California. Needed to make sure my insurance was good here and knowing it was OK to be out of state for and extended time and still be covered. I kept in contact letting them know what's up and Vanessa was always interested with all that's going on. Thank you for always making us feel like family. And also for having such amazing young lady. We will be traveling back May 31st and I'll keep you in the loop. Thank you Linda and Dave Cameron
- GBGreg BrockbankMay 15, 20255.0I know nothing negative about Lisa, and she has in fact been very nice and helpful since I started with their office a couple years ago for a car and home insurance. It was not easy, with a new car, and selling an old house, and dealing with a new one, in the world where too many of us get frustrated too easily because we are expected to use automated systems, But I mainly write about Lisa’s assistant, Vanessa, who is a breath of fresh air as a lively, intelligent, friendly, helpful person who radiates the fact that she wants to help you, and concisely offers several ways that you can actually understand. She is indeed a delight to work with, and never seems to mind the time I take, and if she treats everyone like she treats me, Lisa could have hundreds of clients who would all be treated very well indeed.
- BFBald FeetMay 14, 20251.0It's like not having an agent at all, and that's not a good thing. Lisa is unresponsive, no shows appointments and makes it abundantly clear she doesn't care. I emailed her during a stressful claim. Her assistant responded and didn't even cc Lisa. I replied, added Lisa back to the email and asked why she didn't respond directly and again, the reply came from the assistant and left Lisa out of the reply. Will never work with Lisa again under any circumstances.