Level Up Installs

4.9
111 reviews

About

Remodeling ContractorTelevision Repair ServiceVideo EquipmentVideo Equipment RepairHome Audio StoreAccess Control SystemHome Theater StoreHome Automation ServiceVideo Surveillance EquipmentCommercial Building Contractor
Level Up Installations, LLC provides smart home solutions to the Capitol Heights, MD area.

Location

Level Up Installs
1858 Rochelle Ave, Capitol Heights, MD
20743, United States

Hours

Reviews

4.9
111 reviews
5 stars
105
4 stars
3
3 stars
0
2 stars
0
1 star
3
  • CD
    Chris Decker
    Oct 6, 2025
    5.0
    Connected to the company through Verizon’s installer deal. Javon and Matt came out to install a handful of ring flood lights. The were fast, efficient, and courteous. They were in and out. I know they don’t take that long. But I didn’t have to fight climbing ladders and going through the time spent dealing with debris inside outdoor electrical boxes. Company was extremely professional and will be using them for more projects outside the scope of Verizon’s deal.
  • DE
    Deborah Edwards
    Oct 1, 2025
    5.0
    I had to give a 5 star Danny and Dre did magic to my wall mounted Tv in three rooms they were very professional. If you need a professional TV mounted call Level Up install they are the best in the East Coast. Thank you.
  • CB
    Cheryl Brown
    Jun 6, 2025
    5.0
    Good good
  • XS
    xBig Smoove77x
    Apr 29, 2025
    5.0
    Appointment was this Friday but they came out today and done a wonderful job my TV is monitor up perfect and for perfect viewing as well. Von and Matt done a great job very happy customer.
  • SB
    Stephen Byrd
    Apr 24, 2025
    1.0
    I reached out to Level Up Installs to handle several straightforward tasks at a new property I was purchasing. The job included a car charger swap (line already ran), about 25 light switch changes, 3 APs and 4 TVs to be mounted, 4 Ethernet camera lines to be ran and terminated (interior to exterior lines were pre-run and a switch was already provided), a smart doorbell swap, and 3 smart lock deadbolt installs. Everything was designed and prepped — I just needed a capable crew to execute since I didn’t have the time. The process started fine with a scheduled walkthrough to quote the job. I was told I’d get a confirmation call the day before — that never came. On the day of, I had to coordinate with my realtor since we hadn’t closed yet, and it was important the visit happened before the closing later that week. I was assured they were still coming but they showed up 1.5 hours after the end of the scheduled window, making both me and the realtor wait. The technician who arrived seemed completely unprepared — took almost no notes and looked confused despite my thorough explanation and the prior phone discussion outlining all tasks. I was told I’d receive a quote by Friday (this was Monday). Not only did I never get the quote, I never even got a follow-up. Weeks later, I’m fully moved in — and I ended up doing all the work myself. While I probably saved money, it was a frustrating waste of time. For $100+ per light switch (even when doing several in one box), you’d expect they’d be eager for a $300–$400 quick job, not to mention the rest of the work. None of this was complex: no masonry, no wet walls, no structural complications. Everything was ready and planned. Bottom line: if you’re looking for someone to help with anything more than a basic install, be warned — they may ghost you, waste your time, and leave you scrambling.