Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Houston, Texas and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Rude, condescending, male employee, morning/early afternoon is 8/21/25.
When a potential new customer enters, without knowledge of pool services & brand new to pool handling, this is NOT the place to go!
And being their website offers no customer complaint option, I'm not sure the company cares their employees chase customers to competitors.
The irritable employee was snide when I did not know how much was needed or how to store a water sample, my first time to bring one in for testing. He spoke down to me as if I had any idea other being told I would bring a sample & had nothing to say when I mentioned i couldn't have known any of these details.
I was polite but said nothing after I realized I was talking to a customer service-deficient & went down the street to the next supply store, where the employees were polite & helpful.
Screenshots of my attempts report the employee, when I found no email or contact info for their main office.
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Osmel Ruiz
Jul 9, 2025
1.0
Muy mala atención al cliente compré unos productos luego no los necesite y me dijeron que no podía devolverlos no lo recomiendo muy mala atención y no tienen mucho conocimiento sobre lo que necesita tu piscina
KM
Kenneth Meyers
May 24, 2025
1.0
This store is completely under staffed for pool season. Huge store one employee customers waiting...