Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Manchester, New Hampshire and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
I am extremely disappointed with my recent experience purchasing a pool from this company. After spending a significant amount of money, I expected a much higher standard of service and support. Unfortunately, that was not the case.
Upon delivery, we were provided with the wrong installation instructions. Trusting the materials supplied, we followed them, only to discover—after significant issues arose—that we had set up the pool incorrectly. This mistake resulted in a bent frame and a compromised structure, requiring us to pay over $3,500 out of pocket for a professional to come and fix what should have been done right the first time.
To make matters worse, when we reached out for assistance, customer service offered us a $200 voucher as compensation. While I appreciate the gesture, this does not come close to addressing the financial and emotional stress caused by their error. We are not looking for a free pool, but rather a reasonable reimbursement that reflects the seriousness of their mistake and demonstrates good faith.
I have tried to resolve this amicably and professionally, but the lack of a meaningful response is unacceptable. I hope this review serves as a caution to others and encourages the company to take responsibility for their mistakes and treat their customers with the respect they deserve.
BM
Brenda Mavricz
Jul 22, 2025
5.0
Ordered a new spa cover from Leslie’s in Manchester NH.
Don’t deliver in our area so we had to drive 3-1/2 hrs one way to pick it up. It was well worth the trip. All measurements were perfect. Great product. Would highly recommend.
MR
Michelle Rodonis
May 26, 2025
5.0
Very knowledgeable and helpful staff. They have everything you'll need to get your pool going!
HP
Heather Provencher
May 8, 2025
5.0
We are very happy with Leslie's, especially Alex, he is very knowledgeable and has solved our pool problems several times! We would definitely recommend going there for all your pool needs!