Leslie's Pool Supplies

Reviews

• JM

  Jay Morse

  Aug 20, 2023
  1.0
  Unbelievably bad service.
• DM

  Denise Moriarty

  Jul 26, 2023
  1.0
  Was there 3 times for testing and purchasing produce. The first two visits the service was efficient, friendly and very helpful. Third visit I was serviced by someone who identified himself as the general manager. The interaction and service was the worst I've ever experienced anywhere. He was condescending, walked away while talking to me. I said 'I'm sorry I can't hear you' He said 'well come over here'. He was unresponsive to any attempts to discuss my questioning the quantity of product he said was needed for my 15000 gallon pool. I told him I had been in the store days before and was told they were concerned about chlorine lock- now you're telling me to add 6 lbs of shock? He told me no one in his store told me that. I was stunned and hurt to be treated that way. As if I had no value. 9am July 26 - I then took same container of water to another pool store. They tested and suggested 2lbs of shock, after discussing amount of algae in pool and asking a few questions. I then showed them all the stuff I was told to buy including algae out product. Second pool place said it was a strong/powerful product they never use unless pool is greener than the leaves on the tree he pointed to. I spent $16 instead of 100- and felt I had a better understanding of my pools condition. Thank you Cannon pools
• LS

  Lorraine Southworth

  Jul 7, 2022
  5.0
  Stopped by the camillus office today spoke with John the general manager . Very kind , smart knows his products . Was unaware Leslie makes there own products . Looking into liners and new stairs will definitely be back . Welcome to Camillus 🥰
• MM

  Meredith

  Jul 5, 2022
  1.0
  Not the most knowledgeable and not friendly at all. Twice I was there and both times walked in to find no employees out front. It seemed like an inconvenience to have me walk in.