Leslie's Pool Supplies

Reviews

• CM

  Candace Martinez

  May 15, 2025
  1.0
  The one guy working their Jose R, was in a very big hurry with rushing, paid attention mainly to his buddies to talk about car’s, we were rushed and had to make two transaction’s, was questioned on our products and why we are getting our products, when I went to the bathroom that’s when my husband was questioned and my hubby asked what the stuff was he was being questioned on and couldn’t help my hubby to explain. But instead of be grateful for sales then treat him like an invalid, annoyed and had me put my own info in the computer after I told him I had to go to the bathroom, he put our stuff outside in the open while he went back in the store instead of have everything wait indoors my husband who’s dying in a wheelchair went outside to protect it before I got out of the bathroom having him sit and wait in the over hundred degree weather worried about our stuff he has brain damage and he’s got breathing problems, is dying and I really didn’t need that. He also didn’t have common sense told my husband to go get the van and bring it to him to load which hello he’s in a motorized wheelchair he can’t drive and should have asked if he was able to drive not tell. Obviously with the keys pinned to my shirt I drove. Grant it he didn’t know that I was an assistant manager for Leslie’s pool supplies and know what I’m doing for my pool. I didn’t appreciate any of this and have never ever treated my customer’s like this even with out of control customer’s. I’ve dealt with thousands of people in churches, work places aside from Leslie’s and out of state and country. Not okay. I did appreciate him putting the pump in the van and holding it for us but doesn’t give the right to be treated like that ever.
• JS

  Jeana Skeens

  Jun 20, 2024
  2.0
  Most of the staff is friendly and helpful but when you take a pool product in for service their lack of communication and follow up is very bad. Don't count on them to advise you of delays or parts that need to be ordered. Instead just be prepared to wait. And wait.
• DD

  D D

  Jun 1, 2024
  4.0
  Went for a skimmer and they had exactly what I needed to get rid of the tiny little knats in our small pool. Very friendly and helpful staff.
• CM

  Cindee Mazur

  Apr 29, 2022
  5.0
  We're new pool owners and need a lot help! I went to the Leslie's Pools at Brodie months ago and felt like the staff wasn't the most helpful, nor friendly. They kinda dismissed my questions with an overall "Well, EVERYTHING for your pool is gonna be expensive, so get used to it" attitude. I left without any real help nor direction. So, came to the Kyle location yesterday and had the absolute best experience with Ashley! She got me all set up with an account to track my test results, chemicals, equipment, etc. She gave me peace of mind that I have support from her and Leslie's Pool every step of the way to get this pool up and running! She's got a great personality and very knowledgeable about all things pool related. I had felt a bit overwhelmed and anxious with the start up process, but I'm glad to have met Ashley and got her help and advice! Thank you!!! Seeya soon!