Leslie’s is your trusted neighborhood pool store in Lubbock, Texas and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Dropped off a pool cleaning robot over 2 weeks ago and was told it would only be 4 to 5 days to diagnose. They never even looked at it. I called the Quaker store to see if they could get to it any quicker and was met with very rude behavior and excuses saying other people had waited over a month for theirs. I will not be back in either of those stores. If that's the best customer service you have I don't know how you've been in business this long. One star is too many. I will say the woman I talked to when I picked it up on 8/20 was extremely nice and tried to convince me to leave it for another few days, and apologized for the delay.
TF
Tonia Fleming
Jul 22, 2025
5.0
Breanne is amazing our pool was green and she helped us get it sparkling clear! She is awesome and very knowledgeable! She goes above and beyond to help you out! Excellent!!!!!!
BH
Brandon Hughes
Jul 16, 2025
5.0
Always a good experience! Helpful staff and great service.
TY
Trxpstar Yt
Jul 16, 2025
5.0
Breanna is awesome, provides excellent customer service and information.
SG
Scott G.
Jul 9, 2025
1.0
It's damn obvious this company does not read reviews or care. The manager is useless. Zero customer service and they could careless if you are even in the store. Plus you can get parts and supplies at Pools West on 98th street for less and get treated good. I can't give zero or negative stars or I would. Read the reviews people. You will see the pattern.