Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Norwood, Massachusetts and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
There are several reasons why Leslie's is a poor choice for your pool needs.
The obvious is their exorbitant pricing. On 10/10/2025, the price of a Hayward Salt Cell Cleaning Stand in their store was over $70.00. Online, $75. The average price is $45. The phosphate reducer was over $65, which is again higher than the average price online of $30.
I understand that the convenience of instant purchase may warrant a higher price, but that's just over the top.
The bigger issue is the turnover with the staff. It seems like a new person is behind the counter every 2 months. My local pool store (New England Pools) knows me and often recalls the specifics of my pool.
The third, and probably the biggest reason, is that in almost every visit, they will attempt to sell you chemicals and kits that are simply not needed. If you're clueless about managing your water, you're a prime target for spending hundreds of dollars on unnecessary chemicals.
Hopefully, like me, you have other options for testing water and buying parts — preferably a 'mom and pop' or regional franchise, versus this corporate snake.
MM
mark murray
Oct 6, 2025
4.0
Staff was very helpful
PA
paul alagha
Sep 24, 2025
1.0
Place looks run down and staff don't care
SF
Scott Firestine
Jun 29, 2025
1.0
Came in with a few questions and was told to go to the website. The guy behind the was more concerned about hanging out with his friend then actually helping me. Horrible!