Business Details
About
Swimming Pool Supply StoreSwimming Pool Repair Service
Leslie’s is your trusted neighborhood pool store in Palatine, Illinois and a go-to destination for all things pool and spa. We offer the best selection of pool and spa chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. Count on us for complete pool care, including free in-store water testing, free cleaner inspections, and free in-store labor on repairs. Shop your way — in-store, online with easy in-store returns, or through the Leslie’s app. And don’t forget to join the Leslie’s Pool Perks Rewards program for special offers and savings every time you shop.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
36 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
4
1 star
8
- DRDiven RoussanovAug 26, 20251.0I have been a customer at Leslie’s Pools for over 15 years. Each season, I bring in my water for testing and purchase all of the recommended chemicals—typically spending over $500 per year. This summer, my pool was losing both water and chlorine despite following the recommended treatment plan. In June, I purchased all of the suggested chemicals, but the problem continued. After driving to the Chicago store, I was advised to use stabilizer, which finally resolved the chlorine issue. However, when I returned to request a refund or exchange for the hardness product—which my pool technician confirmed is unnecessary and has been repeatedly pushed on me—I was declined by Debbie. Even after explaining my situation and the waste of money, I was kept waiting for over 30 minutes with no resolution. I am extremely disappointed. After years of loyalty, I feel misled and poorly treated. I will not be returning as a customer, but I wanted to make others aware of my experience.
- TCTim CJul 10, 20255.0They are great at testing water and good prices on products.
- RRRalph RousseauJun 8, 20255.0Hey Kate the GM is awesome over there she takes time to answer questions and really just tries to explain everything as best as she can thanks Kate I'll be back sooner than you think
- DBDavid BuckmanMay 31, 20255.0Leslie’s in Palatine has the best staff. Both Kate and Debbie are knowledgeable, friendly and go out of their way to b helpful. Suggestion: give them raises.
- JCJeremy ChapmanMay 10, 20255.0Good supplies and helpful employees.