Leslie's Pool Supplies

Reviews

• EG

  Elis Gonzalez

  Sep 2, 2025
  1.0
  I am a loyal customer with Leslie pool supply and when I go in store chip is nice and helpful but I gotta tell you the service outside is horrible. I needed my pool lamp replaced and the schedule to go last week and the tech his name is Scott lied and said that nobody was home with my son was there I called him to make sure.They rescheduled and they have me for today between 8 to 12 and I got a notification at 1:36 PM that he was on his way he still hasn’t showed up. There’s no way to reach him so I called the office. they told me that they’ll reach out to him. They called me back and they couldn’t get a hold of him. What do they expect? They want us to be home all day waiting. This is America. We have to work. We’re not retired. Very irresponsible of Scott.
• BF

  Brett Fetzer

  Aug 8, 2025
  1.0
  SCAMMER ALERT, PLEASE READ ENTIRE REVIEW Attached is a screen shot. This scamming company kept over 300$ from me. I fell for there scam of the accublue hole device. It’s a water tester. So because I didn’t feel good about the test results and then trying to get over 400$ worth of chemicals out of me and my water was crystal clear, I took my pool water to 2 different pool stores and had it tested. Both of their results were the same. And Leslie’s was the only one that was different and their “ treatment plan” was for me to spend over 400$. I returned the device. They said they would release the hold on my card for 294 plus another 50 got both of those emails too attached. But they charged my card and every time you try to speak to someone they keep spinning me around so bad I get dizzy. It’s always “ we escalated this, we need to reach out to someone else we’ll call you back” guess what? They never call back. They charged it and are keeping my money. You see I left a review on the other site and they responded. That screen shot is down there. Said “let’s make this right “ they never answered any emails, and all they do on the phone is blame other departments. So now I’m going to every Leslie’s page and letting customer’s know this is how they treat you. The test results will be blown up to make sure they are making crazy money off you that you don’t need to spend. ( if you don’t believe me do what I did and get it tested somewhere else and see for yourself ) Please be careful when using this company. They don’t care about customer service, they lie, they steal and they are going bankrupt , you can tell because there stock prices are significantly dropping so they are going to try to scam whoever they can to make money. Just like keeping an honest hard working man’s money even after receiving there brand new device back. It’s pitiful. I’m fighting them on bbb as well. PLEASE BE EXTREMELY CAREFUL. SERIOUS SCAMMERS.
• NB

  Nikolai Bloodfamg

  May 10, 2025
  1.0
  Horrible place horrible people if your that greedy to upmark your sh prices from what they were it just means I guys are out to drain people's pockets don't go here pathetic excuse for business and your pumps barley last a few months call yourself a reliable pool supplies business my as one of the most unreliable in psl or in the area
• JP

  Jasseny Perez

  Apr 9, 2025
  1.0
  Went in there last weekend and I didn't get the name of the older guy but he was just awful. Terrible customer service. So rude and short. Was not trying to help at all and seemed completely annoyed. I ended up returning everything I bought 2 days later just because of the negative experience. Amazon has the same items for half the price anyway.