Leon's Furniture

4.8
568 reviews

About

Furniture Store
Leon’s Furniture offers great prices on furniture, major appliances and home electronics. We carry a wide variety of prominent brands including, but not limited to: Sealy, Serta, KingKoil, Kingsdown, Samsung, Whirlpool, KitchenAid, Maytag, Frigidaire, Panasonic, LG, Sharp, Hisense and Dyson. From the living room and bedroom furnishings, to washers, dryers and freezers, Leon’s has all of your furniture and appliance needs covered. Shop confidently in store or online!

Location

Leon's Furniture
2977 Forest Rd, Stratford, ON
N5A 6S5, Canada

Hours

Reviews

4.8
568 reviews
5 stars
505
4 stars
37
3 stars
8
2 stars
2
1 star
16

What are people saying?

AI-generated from customer reviews

Delivery Service

Customers consistently praised the delivery team for being professional, friendly, and efficient.

Customer Service

Overall customer service received positive feedback, with many noting helpful and knowledgeable staff.

Product Issues

Some customers reported issues with products, such as damaged items or delays, but noted that the company addressed these concerns.

Sales Experience

The in-store sales experience was generally positive, with staff being described as courteous and helpful.

Communication

There were mixed reviews regarding communication, with some customers appreciating updates while others experienced delays or lack of information.
  • RN
    Ron Nicholls
    3 days ago
    5.0
    Leon’s delivery guys were great. On time for the move and setup went amazingly quick. No complaints on my end for sure. Thanks Leons
  • AA
    A M (Argentum)
    3 days ago
    5.0
    Absolutely wonderful service. The delivery went above and beyond to get our freezer in the basement. Very professional, attentive and not one scratch on the freezer despite very narrow stairs, tight turns and low ceiling as well as having to remove doors for the tight fit. Thank you very much! Two thumbs up with the 5 stars.
  • JM
    Jackie Miranda
    Nov 8, 2025
    5.0
    The guys who delivered my sectional were very nice and did a really great job, despite having to bring it in the basement.
  • JB
    Jenn Brown
    Nov 5, 2025
    3.0
    Delivery was quick and they were very friendly and respected my home. Sales and Customer Service were a different story. I asked specific questions knowing I was buying multiple pieces and they would all come at different times, the salesman assured me they would call when the items came, 5 weeks later, no call. I called saying one item was suppose to only be 3 weeks. She then told me it had been there but since the whole order was not there, they don’t call. I was frustrated to say the least when the salesman assured me something different. Better team communication skills need to happen. But that is what you get with big box stores, you’re just $$ to them, they don’t care. This is my second time with Leons and I had similar issues both times, will not shop here again
  • SS
    Shannon S
    Oct 25, 2025
    1.0
    We bought a Kingstown mattress from Leon’s Stratford in March 2025. By August the mattress had developed these bumps where the pillow top has seemed to bunch together in firm lumps that can’t be smoothed out. Leon’s sent someone out to look who told me the mattress would likely meet the parameters to be replaced. Leon’s later contacted us saying the lumps weren’t bad enough for the mattress to be replaced. Now I have a brand new lumpy mattress.