Business Details
About
LaundromatDry Cleaner
Launderland of Folsom Provides Self-service Laundry, Drop-off Laundry Service, and Pick-up and Delivery Laundry Service to the Folsom, CA Area.
Location
Hours
Reviews
4.3
188 reviews
5 stars
113
4 stars
44
3 stars
11
2 stars
6
1 star
14
What are people saying?
AI-generated from customer reviews
Cleanliness
Customers consistently praised the cleanliness of the facility and the well-maintained machines.
Customer Service
Many reviews highlighted the helpful and friendly staff, with specific mentions of individual employees providing exceptional service.
Payment System
The new card payment system received mixed feedback; while some found it convenient, others reported issues with it stealing money or being confusing.
Machine Reliability
Several customers experienced problems with faulty machines, leading to dissatisfaction regarding the reliability of the equipment.
Pricing Concerns
Some customers felt that the prices were high, especially after recent increases, which affected their willingness to return.
- BMBriana MaximOct 25, 20253.0It was maybe one month ago, the cost to wash was $2.25/load and when I went in recently, the price literally DOUBLED. $4.25 now to wash a load, so $17 total to wash 4 loads of laundry. This isn't even including the dry, which went from $0.25/5 mins to $0.75/7 mins. What a RIPOFF. I like the cashless system so much better but wow way to gouge the customer in a world where clean clothes is now a luxury. ***editing to add an apology for the incorrect pricing, I genuinely believed it was $2.25 normally, but I may be confusing with another laundromat I use and I believe is fair. I personally had sticker shock after adding it all up. $28 total to wash and dry 4 loads of laundry is still pretty steep at $7/load.
- LMLinda MillerOct 4, 20255.0Love the new technology system! The friendly staff and customers helped me figure it out. The location is clean and safe. Lots of room to fold too.
- ARAnanya RavikumarSep 17, 20255.0Very clean and convenient. The machines are in good order and the staff is helpful. No quarters needed.
- JSJasmyn SorapuruAug 21, 20255.0I have always had such an amazing experience with Launderland of Folsom. Every interaction with the owners/managers that I can remember has always been met with such kindness and willingness to help. I just recently tried out their delivery feature and was truly blown away by their quick and efficient service. Thank you for making laundry a peaceful task in such a welcoming place!
- DMDiana MendozaAug 20, 20255.0I had a great experience at this laundromat. The place was clean, well-maintained, and had plenty of machines available. Everything worked smoothly, and the environment was calm and welcoming. I also appreciated how organized and tidy everything was—it made doing laundry a lot less stressful. Highly recommend this spot if you're looking for a reliable and comfortable place to get your laundry done!
Frequently Asked Questions About Launderland Of Folsom
How does the pickup and delivery service work?
Our pickup and delivery service is designed for convenience. Customers can schedule a pickup through our website. Our team will then collect the laundry from the specified location, process it at our facility, and return it clean and folded to the customer's doorstep.
What areas do you serve for pickup and delivery?
Our primary service area is Folsom, California, and we extend our services to nearby communities. We encourage potential customers to contact us directly to inquire about pickup and delivery availability in their specific location.
What's the turnaround time for delivery?
Our standard turnaround time for laundry delivery is typically between 24 to 48 hours. For customers requiring faster service, we offer an expedited option for an additional fee, subject to availability.
Do I need to be home for pickup or delivery?
Customer presence is not mandatory for pickup or delivery. Clients have the option to designate a specific location for their laundry and provide any necessary instructions when making their booking.
How do I pay for pickup and delivery?
Payment for our pickup and delivery service is processed electronically at the time of booking through our secure online payment system.
How do I use the self-service machines?
Our self-service machines operate on a digital system. Customers can initiate a wash cycle by scanning the QR code on the machine using our mobile application, selecting their desired cycle, and completing payment online. This system eliminates the need for coins or physical cards.
What payment methods are accepted?
We accommodate a wide range of payment options including all major credit and debit cards, as well as digital payment platforms such as Apple Pay, Google Pay, and other electronic wallet services.
What is the drop-off service?
Our drop-off service allows customers to bring their laundry to our facility. We then handle the washing, drying, and folding process. Customers can retrieve their cleaned laundry once the service is completed.
Do I need to sort my laundry before dropping it off?
Pre-sorting is not necessary for our drop-off service. Our professional staff will categorize your items by color and fabric type prior to washing.
What are your hours of operation?
Our facility is accessible to customers seven days a week, with operating hours from 6:00 am to 10:00 pm.