Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MD-3000138202 Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Lank Johnson - State Farm Insurance Agent
1119 S George Street, Charles Town, WV
25414, United States
Hours
Reviews
4.9
85 reviews
5 stars
83
4 stars0
3 stars0
2 stars0
1 star
2
- VKVICTORIA KNIPPLE6 days ago5.0James did a wonderful job answering all my questions he’s the guy to help you with all your insurance needs
- JMJessica MerinoOct 11, 20255.0I had the please of speaking to James today. I had general questions about my insurance & he was super helpful and made me feel like he truly cared! He answered every questions I had & it felt like I was just talking to a friend. I will be revisiting State Farm when my current insurance premium renews next becuase of him! James, if you happen to read this, thanks so much!!
- CCClay CunninghamOct 7, 20255.0Jake from State Farm was great! I’ve been contemplating making the switch on car insurance but haven’t been able to find anything that suits me well. Jake took my call and in less than a couple minutes he had told me everything I needed to hear. He was very knowledgeable along with great customer service.
- EBEric BridgeOct 2, 20255.0Jake at State Farm is AWESOME! No joke! Jake Humbel, that is. Shopping for Home, Auto and Umbrella coverage and could not be more impressed with the experience. We found this guy to be the real deal. There was no phony sales pitch, false promises or pushy sales tactics. Jake's customer service was OUTSTANDING and frankly, unexpected. My wife and I have been leaders in the customer service industry for three decades and immediately recognize great service when we see it. Not only was Jake very friendly, knowledgeable, and professional, he took the time to LISTEN to us so he understood our real insurance needs, patiently answered all our questions, and set us up with exactly the policies we were looking for. To top off the extraordinary service we received, our rates were cut by more than half from what we've been paying at Allstate (20+ year clients overpaying for far too long). If you're looking for a pushy salesperson looking to make a fortune in commission, go somewhere else. On the other hand, if you're looking for a salesperson who goes above and beyond to make the insurance buying process a pleasure instead of a pain, we enthusiastically recommend you call Jake at Lank Johnson State Farm, Charles Town WV Office. Highly recommended!
- SSSmiley18239Sep 26, 20255.0Great experience here! Jake has been super helpful in setting up my insurance and answering all my questions. Highly recommend!
Frequently Asked Questions About Lank Johnson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.