Lane County Glass, Inc

Reviews

• SS

  Samantha Shelley

  Aug 15, 2025
  4.0
  The receptionist is great and they do answer the phone timely. Had a hiccup on getting a quote but they quickly resolved it.
• BS

  Benjamin Sammons

  Feb 10, 2023
  5.0
  I had a broken window. They came out and looked, gave me a great quote, and did a flawless repair. A few other people said the job was too hard, but Robert from Lane County Glass didn't break a sweat. All around great experience!
• SM

  Sue Meyers

  Nov 4, 2020
  1.0
  I contacted this company to replace a panel in a sliding glass patio door. The first thing they said to me was "there was a $25 fee to have a technician come to look at my door". I agreed, because I was likely to proceed with the replacement, and the $25 fee was to be credited. As it turns out, the technician who came to have a look (pleasant and professional) wouldn't / couldn't give me any info on the cost, and said that would be handled via the office. I received a quote (expensive) but decided to go ahead and paid in full, in advance using my credit card. THEN, I was advised there was a complication with the glass, and the cost quoted was increased - about 33% more. Getting all this info and having to make multiple calls and respond to missed voicemails and emails was a colossal pain! Then, the technician came to my house a second time - I'm busy, and this was an imposition at best. I decided NOT to proceed with the extremely costly replacement, and then had to make YET ANOTHER CALL TO PROVIDE MY CREDIT CARD NUMBER for crediting. Honestly, I spinned my wheels with this company waaaay more than I was comfortable with, and they refused to credit the $25 fee. Please - will never do business with these people again - exhausting process... They definitely seem more interested in taking your money than anything else.
• AL

  Aone Lock

  Nov 21, 2019
  5.0
  We has someone break a window at the shop this morning, Lane county glass came out within a couple hrs of the call and had it all replaced. Thank you so much for the fast response