Lands' End

Reviews

• TM

  Tammy Mitchell

  2 days ago
  3.0
  I like the products I purchased and pricing after the sale discount is fair. Staff at the Novi store were friendly and helpful while I was shopping. My issue with this particular store was that it was extremely dirty. There were large dust clumps everywhere. The dressing rooms were so bad that it was gross to take your shoes off when trying on pants. I arrived at the store as soon as they opened on a Saturday morning. It was obvious the place had not been cleaned in awhile . I identified the issue to the individual working the register and she said “ we are undergoing a large remodel and cleaning is not our priority”. She also said “there are only 3 of us here this morning so we don’t have the staff to do it”. The condition of the store and the response were very disappointing.
• AM

  Ash M

  Oct 26, 2025
  1.0
  Quality not like It used to be
• KS

  Karrie Steel

  Oct 12, 2025
  2.0
  Very disappointed went there specifically for an item on front page of their catalogue and they didn't have it
• BH

  Brett Homovec

  Oct 9, 2025
  1.0
  Lands End is promoting 50% off sitewide, and there are many items they refuse to honor discount. Why advertise site wide savings when that is not their intent. False advertising from Lands End.
• NB

  Natasha Borowski

  Sep 9, 2025
  1.0
  Totally let down and will shop locally for my childs school uniforms. I placed my order early August it is now September. My order came in staggered. I am still owed two monogrammed polo shirts. There’s no way for me to see where the shirts are. I contacted customer service and was reminded that i talked to someone last week. I didn’t need reminding I want the polos or my money back! I was told by Ivy my polos were shipped 9/8 why can’t i track if they have been shipped? Makes no sense. Get it together Lands End!