Ladd & Carter Tax Service

Reviews

• FK

  FRANCES KROUSE

  Jul 23, 2025
  5.0
  Got it! Here’s a quick and polished review you could use: “I had an amazing experience working with Debbie on my taxes today. She was professional, efficient, and made the whole process feel smooth and stress-free. I really appreciated her attention to detail and clear communication. Highly recommend!” Want to tweak the tone to be more casual, formal, or personal?
• SL

  Steve Luehrmann

  Apr 12, 2023
  2.0
  I’m a disappointed new customer. My preparer was very friendly and seemed knowledgeable. They have reasonable fees; however, I just filed my city taxes, and mistakes on that alone have given me pause: 1. The form provided to me for city taxes was for the incorrect city. 2. I was told I owed $116 to the incorrect city - which she highlighted with yellow marker - but the amount on that line was how much I paid. The amount owed line was actually $0. 3. I was then provided forms for the correct city, which were revised today by the city tax office, where a net loss of $1,379 was eliminated. So I went from being told I owe $116 to $611, then another $31 on top of that. It’s not the end of the world, but I now feel the need to scrutinize my state and federal taxes. Edited to add: The city tax summary provided by the preparer is correct. Unfortunately, in the office, she printed the wrong city filing and verbally provided the incorrect number and form
• CM

  Corey Messer

  Jan 19, 2018
  4.0
  Professional. Thorough. Knowledgeable. We have been going to the company for 3 years now. They are a little expensive.