Lacey Stivers - State Farm Insurance Agent

5.0
731 reviews

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
If you are looking for an insurance agency that will put your needs first, then Lacey Stivers- State Farm Insurance Agent is your go-to in Shelbyville, KY. As your dedicated insurance agent, we want to ensure you understand your insurance options and answer any questions you have. We know that life changes often present new needs and can help identify any gaps in your coverage. Whether you are looking for auto, home, business or life insurance we have you covered. Call our agency today for a quote! We service Kentucky, Indiana, Ohio and Tennessee!

Location

Lacey Stivers - State Farm Insurance Agent
871 Taylorsville Rd, Shelbyville, KY
40065, United States

Hours

Reviews

5.0
731 reviews
5 stars
725
4 stars
5
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from customer reviews

Customer Service

The staff, especially DeAnna, Adelina, and Emily, received high praise for their exceptional customer service, being friendly, helpful, and attentive.

Knowledgeable Staff

Customers noted the team's professionalism and knowledge, with agents providing clear explanations and guidance on insurance options.

Friendly Environment

The office atmosphere was described as welcoming and friendly, contributing to a positive customer experience.

Efficiency

Many reviews highlighted the quick and efficient service provided by the agents, making the insurance process smooth and stress-free.

Bilingual Support

Adelina's bilingual skills were appreciated, making the service accessible for Spanish-speaking customers.
  • AM
    abril moreno magaña
    1 day ago
    5.0
    Excelente servicio por parte de Adelina trabajadora de State farm
  • TC
    Tyler Chisholm
    2 days ago
    5.0
    DeAnna is always a pleasure to work with and makes sure everything is as painless as possible. Very happy to work with her!
  • TW
    Tammy Whitworth
    Nov 6, 2025
    5.0
    The best customer service hands down, DeAnna is amazing and always happy to help with anything we need!
  • EW
    Edward Weathers
    Oct 31, 2025
    5.0
    My experience today with DeAnna Maines at state farm insurance company was really great she explained everything to me very well where I could understand it.
  • MD
    Megan Dugle
    Oct 28, 2025
    5.0
    Deanna is absolutely the best! She’s always so sweet, supportive, and genuinely cares about helping her customers. Anytime I’ve needed assistance or had a question, she’s gone out of her way to make sure everything was handled quickly and easily. It’s rare to find someone who treats you like family, but that’s exactly what Deanna does. I can’t recommend her enough — State Farm is lucky to have her!