La-Z-Boy Novi

Reviews

• HS

  Heather Sherry

  3 days ago
  5.0
  The sales team was extremely helpful and patient as we picked out our furniture. LAZBOY kept us in the loop as the sofa was being built, and scheduling delivery. The delivery team was amazing! Great experience all around.
• BS

  Bill Shelmon

  3 days ago
  5.0
  La-Z-Boy did a great job of understanding what furniture needs we had a recommended the perfect recliner/rocker chair and lamp for our bedroom at a very competitive price. I had a great shopping experience with excellent delivery and setup.
• JZ

  Jamie Zarosley

  Oct 27, 2025
  5.0
  Dan and Jessica were fabulous to work with. Knowledgeable, kind, and had a no pressure approach to purchasing. They made us comfortable and answered all of our questions, which resulted in a new livingroom set. I encourage anyone to go in and explore options with Dan, he was awesome!
• ES

  Elizabeth Bastian Strzalka

  Oct 23, 2025
  5.0
  My husband and I came in not entirely sure what we were looking for, but as we started to figure it out, Bethany introduced herself and made sure we had a great shopping experience. She made sure to check in to see if we needed anything, but wasn’t pushy at all, and when we were ready to start making some decisions, she moved swiftly to help us complete our purchase. We’ve made several purchases from this location and have always been happy with our items and the service received.
• DI

  Domenica Ingles

  Oct 6, 2025
  5.0
  My sisters and I took our eighty seven year old mom in to buy a new recliner. We had the distinct pleasure of working with Bethany. Bethany was extremely kind, patient, thorough and compassionate. Not only was Bethany knowledgeable about all of the products in the lazy boys store.She was extremely patient with us.As we navigated through the store with our elderly mother. We could not have felt more at ease and well taken care of. She did not make us feel pressured, nor did she abandon us. Everything about the experience is exactly as I would have wanted it. If you need furniture go see Bethany. She is honest and thorough and she will take great care of you, making sure your purchase works for you the best way it can.