Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.6
922 reviews
5 stars
745
4 stars
99
3 stars
25
2 stars
17
1 star
36
- LPLinnie Pride2 days ago5.0The salesperson was very helpful and patient. My mom needed a lift chair, but didn’t want to admit it. The salesperson spent a good amount of time with her as we tested several.
- NNNancy NewOct 24, 20255.0Friendly service. Not pushy in any way. Gave me a discount as I was disappointed in the deteriorating cushion of current La-Z-Boy recliner.
- MBm bOct 22, 20255.0Great service! Showed us what we asks and after that let us walk and think about what we want without any pressure. This is the second couch we bought.. better than the other place we looked and best service out of all
- MDMegan DeanOct 13, 20255.0Met with Heather who was super helpful in showing me some options once she knew what I was looking for. She was great about setting me up with a design consult with Rachel, Who came out and measured and then presented a fantastic flow with a lot of options. The whole process was smooth without any pressure. We are very excited for the delivery. Quality and price are excellent.
- DMD MessOct 8, 20251.0The review is specifically related to a power rocker recliner with lumbar support bought at the Midlothian VA store on Nov 9, 2024. The chair broke on Sep 18th 2025. After numerous calls and a visit to the store, no service has been provided. I bought the chair for 3 separate health reasons, cervical fusion, lumbar discectomy and Total Knee Replacement. It cost well over $2,000 and I got an extended warranty. This chair only lasted 10 months. No one at La-z-Boy has repaired the chair, nor have they provided an exchange. Their customer service after sales is pathetic, as there is none. My chair broke on Sep 18 2025, and I informed that day. The soonest they can repair the chair by a contracted company is October 29th, almost a month and a half. This is totally unacceptable! Over a month to repair a chair I need for health reasons. DON’T shop at La-z-Boy!!! Their products are junk and they have an inadequate process for repair. They will not offer an exchange for the chair still within the 1 year warranty.