La-Z-Boy Maple Grove

4.7
727 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Maple Grove
11601 Fountains Way North, Maple Grove, MN
55369, United States

Hours

Reviews

4.7
727 reviews
5 stars
613
4 stars
66
3 stars
20
2 stars
4
1 star
24

What are people saying?

AI-generated from customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful throughout the shopping experience.

Product Knowledge

Sales representatives demonstrated a strong understanding of the products, providing valuable insights and suggestions tailored to customer needs.

Shopping Experience

Many reviews highlighted a pleasant and efficient shopping process, with customers appreciating the lack of pressure during sales.

Delivery and Support

Customers reported timely delivery and professional service, although there were some concerns regarding post-purchase support.

Quality of Products

While many customers were satisfied with their purchases, there were a few complaints regarding product durability and quality.
  • RP
    Roxane Peterson
    Nov 7, 2025
    5.0
    After floundering on picking fabrics we were connected to the in-house designer Ellie. She was wonderful to work with and guided us through options and picking fabrics for our purchase. She also came out to our house to see our layout and recommended the best placement for our living room furniture. We highly recommend working with Ellie. She took care of us through the whole process!!
  • DS
    DHDISPR SMITH
    Nov 6, 2025
    5.0
    I was greeted at the door and given the utmost help through my shopping experience. I cant say enough good things about the sales team. I walked away a very happy customer!!
  • DG
    Deb G
    Nov 4, 2025
    5.0
    Walked in and was met right away, I was shown things in my price range. I found something comfortable and bought it! Very quick and easy process.
  • LM
    LeeAnn Mateffy
    Nov 4, 2025
    5.0
    I came to get a recliner for my 83 years old mother to put in her bedroom so she could watch tv while sitting up vs laying in bed. The staff were very knowledgeable and got us the right recliner that fit her and she could get out of without much difficulty. I didn’t want one of these pop up up electric recliners so she can still work her quads to stay stronger. I would send you to them for a great experience!
  • LT
    Larrie Thorne
    Oct 28, 2025
    5.0
    We got exceptional, patient help as we tried to decide on our next couch and recliner. David listened well to our ideas and had several suggestions. He also explained some pros and cons of the options we were considering. Once we decided, the designer helped us pick the perfect fabrics to match or newly remodeled living room. Communication was timely and delivery was smooth. I will certainly shop there again.