La-Z-Boy Grand Rapids

4.6
1437 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Grand Rapids
4445 28th St SE, Grand Rapids, MI
49512, United States

Hours

Reviews

4.6
1,437 reviews
5 stars
1,150
4 stars
149
3 stars
45
2 stars
37
1 star
56
  • BW
    Barbara Webster
    1 day ago
    5.0
    We very much appreciated the patience of Bill in the showroom and Hanna the designer. Definitely no pressure sale. We appreciated the input we received in-home prior to ordering, and Bill was very knowledgeable about the various pieces we were looking at. We also appreciated the high-quality of furniture available. We will come back!
  • LU
    Linda Unterkircher
    Oct 24, 2025
    5.0
    Very happy with our loveseat. Typical great LaZboy quality. Our sales associate, William R., was knowledgeable and helpful. We also want to give a shout out to the delivery service. The two gentlemen were careful in our home. Everyone from the beginning to end was pleasant. Thank you!
  • AR
    Ashley Rogers
    Oct 24, 2025
    2.0
    We had a horrible experience with la z boy! The sales person was very nice but somehow had ordered the wrong color for our chairs which we didn't know about until delivery which was also not communicated properly and we had to rearrange times and dates to get furniture. Then having to wait extra long to get furniture reordered with the correct color we still don't have our chairs after 3 months of waiting. We paid alot of money for 2 chairs and have nothing to show for it!
  • MS
    Mary Lou Swenson
    Oct 12, 2025
    5.0
    Love it! Our sales representative was very knowledgeable and answered all the questions we had. Delivery was outstanding, sending us text messages the day of delivery and arrived as scheduled. The delivery team was courteous and explained all the functions the chair offers. They removed all the packing materials too. We are very pleased with all aspects of our experience with LA-Z-Boy and have told many of our friends too!
  • MA
    Morgan nic Aoidh
    Oct 12, 2025
    5.0
    Great store and staff. My questions were answered readily, and I received additional information on topics I wouldn't have known to query. I was given ample time and space with no pressure while I explored the store, yet there was always someone available for consult within easy speaking distance. Once I made my selection, the sales process was quick and effortless. We acheduled delivery before I left. This is why I went to La-Z-Boy!