La-Z-Boy Cincinnati

Reviews

• DH

  David H

  2 days ago
  5.0
  Very nice and patient salesperson Justin, provided options for us without being pushy. Was truly service-oriented and wanting to meet our needs. He even stayed after hours to finish our sale. Id shop there again and highly recommend him and La-Z-Boy.
• CH

  Cliff Hoffmann

  6 days ago
  5.0
  Very knowledgeable salesperson. Plus I felt he was a nice person, not pushy, but respectful of my questions.
• MS

  Mary Scott

  Oct 26, 2025
  3.0
  I purchased the Pinnacle swivel lazy boy on August 25, 2025. I purchased during a 30% off sale and was told that is the most off they offer. I paid in full that day and was told 6-8 week for delivery which was no problem. Lazy Boy in September offered 40% off which when I saw called my salesperson. He checked and said he was going to make the adjustment for me but I was past the 30 days after placing my order (still had not received the chair). I explained that I just got out of an 8 day stay in the hospital 6 of which was in ICU. I even sent documentation of this to my salesperson. Did not receive a return call but when I followed up with a call I was told the best they could do was waive the delivery charge. I am surprised that such a large company would do this. I have since received my chair and am happy with the product, but would look somewhere else in the future for a reclining chair.
• MV

  Marcella Vaught

  Oct 25, 2025
  5.0
  Was very professional let me be alone to Set in all the rocking chairs recliners I picked out what I wanted he told me about the rocker recliner They did all the paperwork They had the rocker recliner in stock
• JM

  John Malone

  Oct 20, 2025
  5.0
  My daughter bought the chair for me and we FaceTimed. Things went smoothly